We performed a comparison between Oracle E-Business Suite and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."E-Business Suite's best features are BAT functionality, flexibility, configurability, and integration with Oracle Database."
"It is scalable."
"This is a world-class application that includes a lot of business processes from other ERPs that Oracle has acquired."
"The solution is perfect for big industry and high-scale e-business transactions."
"Flexible to set up an organization with multiple locations."
"Oracle's technical support is better than others."
"It was very easy to integrate the product into our existing infrastructure."
"I like that one system covers everything."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"It is much easier to use and the customer service is better than our previous solution."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The solution's UI is good. Also, it is very easy to use."
"It would be nice to have more web services."
"Movement to the cloud should be supported. Product support still needs to be improved."
"They started on the mobile app and tablets, but still I see there are no short-forms used in EBS."
"The solution needs to be updated with modern technology as it currently runs on the Java platform, JWE, which is obsolete and requires you to need an API supported browser."
"There are always some bugs and missing patches."
"We don't like Oracle EBS because it is very old. Nowadays, all the systems are on the cloud and web-based. With Oracle EBS, you need a huge setup before installing it. You need a lot of servers. There are a lot of problems and bugs in the system. We have to move from Oracle EBS to another system. In terms of improvements, it can have better training for end users and better support."
"Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing."
"The implementation can take quite a bit of time."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
Oracle E-Business Suite is ranked 5th in Benefits Administration with 141 reviews while UKG is ranked 6th in Benefits Administration with 117 reviews. Oracle E-Business Suite is rated 7.8, while UKG is rated 7.8. The top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". Oracle E-Business Suite is most compared with SAP ERP, Oracle HCM Cloud, SAP S/4HANA, NetSuite ERP and Salesforce Sales Cloud, whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and Ceridian Dayforce HCM. See our Oracle E-Business Suite vs. UKG report.
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