We performed a comparison between OpenText Operations Bridge and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The event correlation is the most valuable aspect of the solution."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"The most valuable feature is that everything can be consolidated into one dashboard."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"The preloaded rules and ways to monitor your systems are a must."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"It's easy to use."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"I like the historical reporting of observer metrics."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The most valuable feature of SCOM is real-time alerts."
"It is a user-friendly product that requires almost no maintenance."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"We have found the scalability capabilities to be okay."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The pricing could be improved."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"The initial setup is a little bit complex."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"The pricing is a bit expensive for smaller companies."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The service takes a very long time to start and it requires a lot of resources."
"I would like to see them improve their network monitoring."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"The price could be improved."
"Application monitoring must be improved."
"I would like to better be able to monitor Oracle processes."
"It would be a much better product if Microsoft provided management packs with the product."
"The solution should be more user-friendly and offer a better user interface."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews while SCOM is ranked 3rd in Event Monitoring with 76 reviews. OpenText Operations Bridge is rated 7.8, while SCOM is rated 7.8. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText Operations Bridge is most compared with OpsRamp, Splunk Enterprise Security, BMC Helix Monitor, IDERA SQL Diagnostic Manager for SQL Server and IBM Tivoli NetCool OMNIbus, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, ManageEngine OpManager and New Relic. See our OpenText Operations Bridge vs. SCOM report.
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