We performed a comparison between OpenText 360 for SharePoint and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The collaborative environment for long-term archival or record management is great."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"The fact that it allows for the internal sharing of information is very good."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"The case management functionality of this solution has been most valuable."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"The most valuable features are case management and integration services."
"It's a good tool for workflow automation."
"Fast prototyping."
"The platform's workflows could be more intuitive and easier to use."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"The user interface could definitely be improved."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"There is a scarcity of resources who have worked with this solution before."
"I would like to see Pega BPM improve the user experience."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
"Pega should work on redefining their model and creating a demand for their skills."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."
"The unit testing needs to improve, as well as the user interface."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. OpenText 360 for SharePoint is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and Camunda, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our OpenText 360 for SharePoint vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
