We performed a comparison between OneLogin by One Identity and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"It's super useful to have a single pane of glass when it comes to access management."
"Simplicity is the most valuable part of OneLogin."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"The solution allows the user to search logs based on a specific time."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"Ease of use is very good, for administrating it. It's very well known."
"It's agent-based. It's convenient to deploy and integrate."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"We almost never have outages nor see slowdowns."
"It is very scalable. We have a very large customer base: 75 million customers."
"It is reliable."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"having a RESTful implementation instead of RPC would have been more desirable."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"The technical support could be better."
"Some of the new protocols, like OAuth 2.0, could be improved."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
Earn 20 points
OneLogin by One Identity is ranked 6th in Access Management with 16 reviews while Symantec Siteminder is ranked 17th in Access Management with 69 reviews. OneLogin by One Identity is rated 8.6, while Symantec Siteminder is rated 8.0. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". OneLogin by One Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, LastPass and One Identity Manager, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingID and PingAccess.
See our list of best Access Management vendors and best Single Sign-On (SSO) vendors.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
