We performed a comparison between Nutanix Prism and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, IBM, Nutanix and others in Virtualization Management Tools."It provides a single pane of glass and the graphics and the presentation are quite good. It's quite exciting for me. I would rate it 10 out of 10. The user interface is pretty easy to use for compute and storage."
"Prism Central is a single point to manage every cluster. Everything can be managed in one panel. Everything is there on the main page of the dashboard."
"Prism's best features include the single point of failure (SPOF) and ease of implementation."
"The most valuable features are the dashboards."
"The most valuable feature is the solution's single-pane-of-glass approach to consolidating all of the various metrics and interfaces that I would typically have to access via multiple screens in other products. The ease of use would probably be the single biggest selling point."
"Prism is easy to scale."
"The features that I have found most valuable are its storage flexibility, linear scalability, and perhaps ease of use and powerful support."
"It is stable and reliable."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"The observability is great and valuable."
"We have a lot of teams using Splunk and they would be blind without it."
"The root cause analysis is very helpful for us."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"One of the excellent features is the service analyzer, which is truly impressive."
"It's scalable and expands well."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"The automation needs to be improved, as there are several challenges."
"The stability has room for improvement."
"We definitely have some issues with Nutanix Prism. Our main issue is that we cannot operate the database. It would seem that less configuration would be desirable, because between Nutanix and the Oracle database on Windows, there tends to be problems."
"The product currently fails to provide a complete view to customers."
"In the next release, I would like the ability to browse data stores."
"The solution could be a bit more user-friendly. The dashboard and configuration should be much easier to use."
"There are no firewall policies."
"I would like to see the integration of native, one-click "open support ticket" functionality for errors generated by the system within Prism. Currently, we have to manually open a support ticket in a separate web browser and manually input the error information."
"We'd like them to show more inputs on the dashboard."
"We also faced challenges relating to UI development."
"We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."
"Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"Quality-of-life features have room for improvement."
"It would be good if an interface was included in the next release."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
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Nutanix Prism is ranked 4th in Virtualization Management Tools with 56 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 27 reviews. Nutanix Prism is rated 8.8, while Splunk ITSI (IT Service Intelligence) is rated 8.0. The top reviewer of Nutanix Prism writes "Having a centralized platform for infrastructure information has helped us with capacity planning". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides a unified view of alerts and supports heat maps and glass tables for visualization and monitoring". Nutanix Prism is most compared with Zabbix, VMware Aria Operations, Cisco UCS Manager, Nutanix Cloud Manager (NCM) and Veeam ONE, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk Enterprise Security and BMC TrueSight Operations Management.
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