We performed a comparison between Nutanix Cloud Manager (NCM) and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's support for scripts... has reduced the man-hours it takes to deploy and support applications because we don't have to rewrite all the scripts."
"Nutanix Cloud Manager has increased our productivity higher than what it used to be. We used to spend four hours on server checking. Nutanix gave us three and a half hours back from those four hours to do normal work."
"The most valuable feature of Nutanix Cloud Manager is the flexibility we're finding in expanding our technology and our support."
"In the beginning, I saw the product's user manual, but when installing and managing it in a practical way, I could see that it is very friendly and reliable at the interface level, at the same time very specific, it shows characteristics of the resources never observed at least by me on similar platforms"
"Nutanix Cloud Manager's runway features are a big help in predicting strategy for optimization."
"It saves time since it is a single pane of glass. Our efficiency has increased because of that. We don't have to log into multiple servers when we do upgrades. We can do it on one console. This saves us eight to 10 hours a month. Upgrade activity on servers, which was offloaded to the Nutanix platform, used to take hours on our Legacy platform."
"The Nutanix stack is hyper-converged. I don't need to buy expensive SAN storage because it's integrated into the hardware appliance. That's the best part. We get excellent latency by leveraging local storage."
"Nutanix Cloud Manager Intelligent Operations has multi-cloud capability, allowing users to switch between cloud providers or vendors without incurring egress or movement fees."
"Their Event Management is very good."
"The initial setup is very straightforward. A person just needs to join a team to access the network and that's all."
"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."
"From my perspective as an asset manager, the most valuable feature of the solution is the configuration management portion, where I can actively add something to the database."
"You can improve integrations of the operation with the solution."
"I like the solution due to the fact that it's scalable."
"The way this solution has helped us is that it improved our communication."
"It is a product that is familiar for a lot of users."
"We use Nutanix only for our dev and test environments. Our production environment is VMware, and that is totally separate. But we do transfer data between them. That's a challenge because we need to frequently bring the production data into our test environment and that's a big transfer. If we could do a cross-storage transfer, like a transfer from NetApp or Nimble Storage into Nutanix with automation, that would greatly help us."
"One suggestion is for the Nutanix Cloud Manager (NCM) Prism Pro element to have a built-in support feature that allows you to simply click a button to get support from Nutanix whenever a new alert comes in, rather than needing to call support to ask about the new alert you received."
"Azure has a public cloud offering, and it also has a CSP model that allows Microsoft partners to provide Azure as a service to their customers. Cost Governance only works on the standard public cloud, not the CSP model. When I was at my previous company, we frequently got requests for Azure CSP support. We also got some requests for Alibaba Cloud and Oracle Cloud, but Azure CSP was the biggest one."
"One thing that comes directly to mind is how they manage version control. I would love to see Calm create a built-in source control feature, one that we could tie into a repository and it would self-manage changes in versions. All the version control is built within Calm right now. I would love to see that integrated with an external repository and make it easy to tie it into GitHub or Git repositories."
"There are some cases when there are multiple alerts for the same issue. For example, if I forget to put it in hosting maintenance mode, then I start getting multiple, duplicate alerts for the same host, which we don't want. If I have already received an alert, I don't want another alert. So, there are sometimes false positive alerts because of update activity where we forgot to put it in maintenance mode, then we get multiple alerts or emails."
"Few systems are not business-critical, but they run 24/7."
"When we tried to migrate an application from the old cluster, we couldn't run it on Nutanix’s native hypervisor."
"There should be more APIs to integrate with different vendors and to integrate with the existing solutions that we use on-prem."
"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."
"Service mapping is pretty limited."
"There are not enough apps in the app store to expand functionality. There should be more made available."
"The setup and deployment could be simplified, and the pricing could improve."
"My managers would say that the price is too high. We wanted to also have the visibility version of it, but it's too expensive for us. Going for visibility would have doubled up the price."
"The out-of-the-box reporting feature is not as user friendly as other tools."
"I would like more manual issues to have automated report-facing options."
"The solution needs to add mobilization, where we can connect mobile devices or wireless devices to do wireless scanning and bring assets into the database."
More ServiceNow IT Operations Management Pricing and Cost Advice →
Nutanix Cloud Manager (NCM) is ranked 3rd in Cloud Management with 72 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 34 reviews. Nutanix Cloud Manager (NCM) is rated 8.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Nutanix Cloud Manager (NCM) writes "An intuitive and easy-to-learn product that saves cost and time". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Nutanix Cloud Manager (NCM) is most compared with vCloud Director, Morpheus, Nutanix Cloud Infrastructure (NCI), VMware Aria Operations and OpenNebula, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Nutanix Cloud Manager (NCM) vs. ServiceNow IT Operations Management report.
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