Norton Security Premium [EOL] vs TitanHQ SpamTitan comparison

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Executive Summary

We performed a comparison between Norton Security Premium [EOL] and TitanHQ SpamTitan based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"With the heightened security around phishing, identity theft, and malware, this is a good product.""It does not take many resources during scanning.""The dashboard is good.""The most valuable feature is the multifunctional protection.""The product is called Norton 360 all-in-one. It is a full product.""We like how it can check for issues. That includes files and web browsers.""Norton Security Premium is good, and it's pretty simple to install.""The antivirus aspect of the solution is very good."

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"We're now using SpamTitan Plus. It has an extra feature so that if you receive an email with a link, it goes to the TitanHQ server and that link is also checked. That is probably the best feature.""Within a week of implementing SpamTitan, it blocked a ransomware event.""The granularity of the setup is most valuable. It has all the features we need from global settings to per-user settings. We are pretty happy with it.""I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers.""Another nice feature is how tailored it is so that I can adjust the domain reputation score. At certain times of the year we run marketing campaigns and I can raise the score a little bit and that way we get feedback more readily. And during Christmas time, when the bad guys try to pull people in, I can turn it down and make it a little bit tighter.""SpamTitan is a product that saves us time. The less spam that you have, the more time you have because you're not digging through the mail that hits your inbox.""The fact that it does exactly what it says on the box is what I find most valuable about SpamTitan. They've reduced our spam by about 99 percent.""We have had no cases of malware slipping through since we have had SpamTitan."

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Cons
"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved.""Security Premium's cost could be lower.""The product is an antivirus, it should be updated automatically when needed.""Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail.""Sometimes the program is too complex.""The product could always be more secure.""Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly.""I don't like the password manager of Norton Security Premium."

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"The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed""As a Danish company, it would be great to see a Danish translation for the UI.""We have submitted requests for a feature which would be a total control panel… Our previous spam filter had that and it saved us from having to log in to the panel online, search for an email, pull it up, and figure out where it came from originally and why it got the spam score it did. That would be a huge improvement and time-saver because then we wouldn't have to be in the webpage for that.""I would also like to see SpamTitan improve on its antivirus software. I believe they're using Bitdefender and ClamAV. A problem with them is that they sometimes miss Trojans and malicious sites. We have internal antivirus software as well, and when we receive emails we see that our local antivirus software has found Trojans in them.""False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear.""The documentation for how to configure it could be better. Sometimes, it was confusing. When we were onboarding with them, the documentation was a little bit vague on how to configure the DNS server and our email server.""There is no plugin for Outlook, which might be of an advantage so that you can just click on a link in Outlook that takes you right to your quarantine list. It doesn't have that at the moment.""The product's GUI, dashboard, and speed could be better."

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Pricing and Cost Advice
  • "If they could come down in price that would be good. It's not exactly the lowest."
  • "As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
  • "The solution gives the value for the money."
  • "Security Premium costs around US$100 for three years, which is a little expensive."
  • "Pricing for this software is competitive."
  • "I don't pay for a license."
  • "We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
  • "The licensing fee for this solution is not expensive."
  • More Norton Security Premium [EOL] Pricing and Cost Advice →

  • "The price of this solution is low. When you do purchase everything is included in the licensing cost."
  • "We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
  • "The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
  • "Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
  • "The price is good by today's standards. You actually get what you pay for."
  • "The price was great compared to other solutions that we looked at the time."
  • "Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
  • "It is very good. We actually ended up saving money from our previous solution."
  • More TitanHQ SpamTitan Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Security Premium's best features are blocking, notifications, and the user interface.
    Top Answer:The product's cost is average. It depends on the number of users.
    Top Answer:The product's GUI, dashboard, and speed could be better.
    Ranking
    Unranked
    In Anti-Malware Tools
    4th
    out of 110 in Anti-Malware Tools
    Views
    1,112
    Comparisons
    267
    Reviews
    52
    Average Words per Review
    1,419
    Rating
    9.1
    Comparisons
    Also Known As
    Norton Internet Security
    Learn More
    Overview

    The more connected you are and the more your personal information is out there, the more security you need. Do you watch videos or shop on your tablet? Use your smartphone to pay bills or check your balances? Your personal information is in multiple places. Keep it private across all of them. Norton Security Premium provides one easy solution to protect your computers, smartphones and tablets, even on multiple operating systems: Windows, Mac, Android and iOS — and Windows 10. Plus, only Norton shows you if that Android app you’re about to download will impact your battery life, has potential privacy risks or contains malware, before you even install it from Google Play.

    TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.

    TitanHQ SpamTitan Key Features:

    TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:

    • Protection: TitanHQ SpamTitan works seamlessly to improve users' Office 365 security against malicious malware by using a next-generation intuitive in-depth defense approach. SpamTitan will also scan all inbound emails with robust anti-virus protection to intercept spear phishing and whaling.
    • Sandboxing: SpamTitan provides users with behavior analysis and machine learning to improve security teams' ability to safely stop suspicious files from reaching users' email inboxes.
    • Email blocking: SpamTitan is able to effectively block 99.99% of malware, spam, ransomware, and viruses. Users have the option to use blacklist or whitelist protocols, recipient verifications, outbound scanning, and additional advanced intuitive reporting to ensure email processes are secure at all times.
    • Zero Day protection: SpamTitan uses AI-driven intuitive global technology to accurately predict and anticipate potential risks or threats, continually delivering a secure solution for business email systems. The solution also provides robust data leak prevention protocols to negate any internal organizational data loss.

    Reviews from Real Users

    The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics

    “I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.

    “Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.

    Sample Customers
    Temple University
    De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
    Top Industries
    REVIEWERS
    Construction Company25%
    Computer Software Company25%
    Manufacturing Company13%
    Retailer13%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider9%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    Manufacturing Company23%
    Construction Company9%
    Computer Software Company6%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Construction Company10%
    Manufacturing Company9%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise14%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise12%
    Large Enterprise49%
    REVIEWERS
    Small Business71%
    Midsize Enterprise17%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise21%
    Large Enterprise36%
    Buyer's Guide
    Anti-Malware Tools
    March 2024
    Find out what your peers are saying about Microsoft, SentinelOne, ESET and others in Anti-Malware Tools. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Norton Security Premium [EOL] doesn't meet the minimum requirements to be ranked in Anti-Malware Tools with 13 reviews while TitanHQ SpamTitan is ranked 4th in Anti-Malware Tools with 76 reviews. Norton Security Premium [EOL] is rated 8.8, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Norton Security Premium [EOL] writes "User-friendly solution with good blocking". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Norton Security Premium [EOL] is most compared with , whereas TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Sophos Email.

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    We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.