We performed a comparison between Newgen OmniFlow and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The most valuable feature is the flexibility in using it."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"This is a customizable product."
"The solution offers excellent workflows."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"I would like to see more automated analytics built into the solution."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"The development teams should be more agile and they need to have more team members."
"In terms of stability, like every product it has its issues."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"Business specific functionality is needed."
"They need to support the solution better, at this time the company does not have enough support."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"I would like to see Pega BPM improve the user experience."
"This is an expensive solution."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
Newgen OmniFlow is ranked 30th in Business Process Management (BPM) with 7 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Newgen OmniFlow is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Newgen OmniFlow is most compared with IBM BPM, Appian, Camunda, Nintex Process Platform and Apache Airflow, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Newgen OmniFlow vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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