We performed a comparison between New Relic and SolarWinds Pingdom based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"The product allows the developer to see the actual problems in the applications."
"We like the performance of the product."
"The solution is quite stable."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
"Once you set the threshold on your environment, it feels very real-time"
"The most valuable features are monitoring and reporting."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The scalability can be improved."
"The browser isn't exactly reliable."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"The solution only supports the cloud platform and not on-premises."
"I would like an infrastructure network that provides real-time views, showing the issues."
"Technical support could use some improvement."
"Some of the functions could improve by making them easier."
"I would like to see better integration with other products."
"Pingdom is always improving everything in its product. So, they should work on the GUI."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while SolarWinds Pingdom is ranked 47th in Application Performance Monitoring (APM) and Observability with 4 reviews. New Relic is rated 8.6, while SolarWinds Pingdom is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SolarWinds Pingdom writes "High performance, quick setup, but lacking ease of use". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas SolarWinds Pingdom is most compared with Azure Monitor, Grafana and Solarwinds Web Performance Monitor. See our New Relic vs. SolarWinds Pingdom report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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