We performed a comparison between New Relic and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The product allows the developer to see the actual problems in the applications."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"It does everything we wanted it to do."
"They have baseline level alerting."
"The integration and configuration of New Relic is straightforward and easy."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"Server uptime is its most valuable feature."
"This is a product that does more generally than any of the competing solutions."
"They have great integration with the active directory."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The stability has been great."
"The solution has improved our overrides and the ability to start services if they're stopped."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"The Wi-Fi side needs improvement."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"The solution is quite expensive."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"The scalability can be improved."
"The solution should include more detailed reports for SQL database requests."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"It'll help if they can provide real-time or closer to real-time monitoring."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"There could be more integration of SIM in the solution."
"It would be a much better product if Microsoft provided management packs with the product."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
New Relic is ranked 7th in Network Monitoring Software with 151 reviews while SCOM is ranked 11th in Network Monitoring Software with 76 reviews. New Relic is rated 8.6, while SCOM is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, ManageEngine OpManager and SolarWinds NPM. See our New Relic vs. SCOM report.
See our list of best Network Monitoring Software vendors.
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