We performed a comparison between New Relic and SolarWinds AppOptics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It does everything we wanted it to do."
"The monitoring so far has been good and we are happy with it."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The most valuable features of New Relic are the reports and ease of use."
"The sum solution, NTA, and DPA."
"I have found the most valuable feature is application performance management."
"The product has a great dashboard."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"Technical support is always live and they're supportive."
"The reporting of the solution is very good."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"The solution must provide better support for Azure Web Apps service."
"New Relic needs to improve is the user data schema."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"Compared to their competitors, they are missing some features at the moment."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"It would help customers if there were an on-premises version available."
"We have had issues with our agents going offline."
"The integration with Unix services should be a bit more straightforward."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The solution should be more user-friendly."
"AppOptics would benefit from having a much more centralized view."
"I would like to see more integration with other tools that are available on the market."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while SolarWinds AppOptics is ranked 43rd in Application Performance Monitoring (APM) and Observability with 9 reviews. New Relic is rated 8.6, while SolarWinds AppOptics is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SolarWinds AppOptics writes "Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas SolarWinds AppOptics is most compared with Dynatrace, Zabbix, SolarWinds Server and Application Monitor, ServiceNow IT Operations Management and AppDynamics. See our New Relic vs. SolarWinds AppOptics report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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