We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"New features are added often."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"Working with the solution is very easy. It's user-friendly."
"The stability of New Relic APM is very good."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"It has given us better insight into the performance of the system."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The most valuable feature we have found with Sentry is the security that it provides."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"The solution is user-friendly."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"The stability is very good for Sentry and in general works well."
"Great for capturing application performance metrics and error logs."
"The product performs well."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The solution should include more detailed reports for SQL database requests."
"Compared to their competitors, they are missing some features at the moment."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"The settings for an administrator are complex."
"I would like to have alert policies and alert conditions enhanced in the next release."
"I would like to see a role registration feature added."
"Its debugging feature needs to be faster."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"The price could be lowered."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, Datadog and AWS X-Ray. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
