We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The monitoring so far has been good and we are happy with it."
"The solution is scalable, and it is easy because all the documentation is available."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The product allows the developer to see the actual problems in the applications."
"Its initial setup process is relatively straightforward."
"The product performs well."
"The stability is very good for Sentry and in general works well."
"The solution is user-friendly."
"It's a great visibility tool for the developer team."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Sentry breaks everything down in real time."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"They should bring the pricing down to be more competitive."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"New Relic needs to improve is the user data schema."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"There were some settings we had issues with."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"The settings for an administrator are complex."
"Lacks user metric tracking and the ability to create more dashboards."
"The price could be lowered."
"It would be nice if the product provided a map showing the users’ geographic location."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"I would like to see a role registration feature added."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, Datadog and AWS X-Ray. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.