New Relic vs SolarWinds Pingdom comparison

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25,149 views|19,771 comparisons
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934 views|606 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between New Relic and SolarWinds Pingdom based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed New Relic vs. SolarWinds Pingdom Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra).""The most valuable feature is the ability to manage the application flow.""The pricing is pretty good.""It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained.""The most valuable feature of New Relic is its ease of use.""It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard.""New features are added often.""The stability of New Relic APM is very good."

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"Once you set the threshold on your environment, it feels very real-time""One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.""The most valuable features are monitoring and reporting.""There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."

More SolarWinds Pingdom Pros →

Cons
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.""Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application.""The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load.""There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful.""It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics.""The solution must provide better support for Azure Web Apps service."

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"I would like to see better integration with other products.""Some of the functions could improve by making them easier.""Technical support could use some improvement.""Pingdom is always improving everything in its product. So, they should work on the GUI."

More SolarWinds Pingdom Cons →

Pricing and Cost Advice
  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

  • "This price of this solution is reasonable."
  • "The license was paid yearly and included technical support."
  • "While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
  • More SolarWinds Pingdom Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Top Answer:One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.
    Top Answer:Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping… more »
    Top Answer:SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with… more »
    Ranking
    Views
    25,149
    Comparisons
    19,771
    Reviews
    33
    Average Words per Review
    519
    Rating
    8.2
    Views
    934
    Comparisons
    606
    Reviews
    2
    Average Words per Review
    553
    Rating
    7.5
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

    1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

    2. Page speed performance monitoring and page rankings.

    3. Synthetic transaction monitoring from the simplest to the most complex transactions. 

    4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance. 

    Sample Customers
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Spotify, MailChimp, Slack, Twitter
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization54%
    Computer Software Company9%
    Financial Services Firm7%
    Manufacturing Company3%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise61%
    Large Enterprise28%
    Buyer's Guide
    New Relic vs. SolarWinds Pingdom
    March 2024
    Find out what your peers are saying about New Relic vs. SolarWinds Pingdom and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while SolarWinds Pingdom is ranked 47th in Application Performance Monitoring (APM) and Observability with 4 reviews. New Relic is rated 8.6, while SolarWinds Pingdom is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SolarWinds Pingdom writes "High performance, quick setup, but lacking ease of use". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas SolarWinds Pingdom is most compared with Azure Monitor, Grafana, Solarwinds Web Performance Monitor and Catchpoint. See our New Relic vs. SolarWinds Pingdom report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.