We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"The monitoring so far has been good and we are happy with it."
"It is stable and scalable."
"It offers helpful user metrics so we can learn more about the user experience."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"We detect issues using dashboards that we built on New Relic."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"It does everything we wanted it to do."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Great for capturing application performance metrics and error logs."
"It's a great visibility tool for the developer team."
"The most valuable feature we have found with Sentry is the security that it provides."
"Its initial setup process is relatively straightforward."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"The stability is very good for Sentry and in general works well."
"The product performs well."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"The solution needs to have staging."
"The customization of the start and end time is kind of cool."
"They should bring the pricing down to be more competitive."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"Compared to their competitors, they are missing some features at the moment."
"I would like to see a role registration feature added."
"Its debugging feature needs to be faster."
"The log centralization and analysis could be improved in Sentry."
"The settings for an administrator are complex."
"Lacks user metric tracking and the ability to create more dashboards."
"The price could be lowered."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"I would like to have alert policies and alert conditions enhanced in the next release."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, Datadog and AWS X-Ray. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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