We performed a comparison between N-able Cove Data Protection and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuables feature is the alerts and monitoring that catches the failed backups."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"The initial setup of N-able Cove Data Protection was very easy."
"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."
"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"The ease of use and the console are great."
"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"The simple and fast restore routine."
"It's not easy to scale it."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"It is an easy system to use. The support, if needed, is always willing to help."
"The ability to back up both physical and virtual appliances under one roof."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"When I have had to use tech support, they've been very good."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."
"A feature I'd like to see would be a more customizable admin console."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"There are some questions as to how safely they are storing backup data."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."
"I would like to see more storage options for the free version."
"Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"No appliance update notifications."
N-able Cove Data Protection is ranked 8th in Backup and Recovery with 20 reviews while Unitrends is ranked 42nd in Backup and Recovery with 34 reviews. N-able Cove Data Protection is rated 9.2, while Unitrends is rated 7.8. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Dell PowerProtect DD (Data Domain). See our N-able Cove Data Protection vs. Unitrends report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
