We performed a comparison between Skyhigh Security and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out what your peers are saying about Palo Alto Networks, Cisco, Zscaler and others in Secure Access Service Edge (SASE)."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"In terms of their compatibility with major cloud providers, in terms of their abilities, capabilities, and features, they exceed everyone's capabilities in the CASB market."
"Skyhigh has given us categorization and rating of websites separate from what the web proxy places on the logs."
"The initial setup is fairly straightforward and easy to perform."
"There is [a feature] called cloud registry where we can see a risk assessment for the cloud services being used. If we want to add a new cloud service or a new cloud application, we can check into it and do an assessment through the cloud registry."
"The stability is the most valuable feature. We haven't had any issues with the product."
"The feature I like best about Skyhigh Security is its wide range of product support. For example, my company had NetApp storage running, and Skyhigh Security has on-premises NetApp storage support, which isn't available in other solutions. Skyhigh Security also has a better filtering feature versus the filtering feature in other solutions."
"It gives us visibility into how the data is being used within our cloud environment."
"Offers a very strong URL spam filtering feature."
"The user interface of Zscaler Private Access is excellent. With proper knowledge and expertise, one can efficiently handle intricate enterprise environments without feeling overwhelmed. This leads to exceptional productivity for managed service providers. The user experience is remarkably streamlined, enabling the management of even the most complex enterprise setups without any excessive complications."
"I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway."
"The Live Logs are a cool feature. We can directly identify issues and divert user traffic."
"It is a stable solution."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"It is straightforward to set up."
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"SASE's most valuable features are proxy and content filtering."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"McAfee Web Gateway could improve the reporting. We have the reporting on a separate server and sometimes the database becomes full. These aspects could improve."
"The encrypted disk implementation could be improved. I currently use it from a dongle or USB key with two-factor authentication to access my computer."
"You have to have some kind of background with cloud-based security, like working with different providers and how to make instances in the clouds and that kind of stuff - including cloud, networking cloud, cloud application development, anything like that is a requirement to be in the CASB space."
"Its initial setup could be more straightforward."
"Iron out the few bugs that I've seen."
"Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved."
"One area for improvement I've seen in Skyhigh Security is that it lacks support for unsanctioned applications, where customers have their applications. Those applications do not come from Microsoft or other popular vendors. For example, Microsoft has support for Teams and it has support for OneDrive, but it doesn't have support for custom applications built by customers. Customers have internal teams building and publishing applications to the external world, but Skyhigh Security doesn't have support for those applications, and this is the main problem I've seen. The solution only supports a pool of applications that are from Microsoft and other major SaaS vendors. McAfee doesn't provide support for custom applications, compared to other vendors who provide it. For example, Bitglass and Netskope both have support for custom applications. Another area for improvement in Skyhigh Security is that its API support is a little weak. I also have not seen a strong integration between the solution and other McAfee products."
"It needs to be more user-friendly, as it is a little bit complicated to use."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"It's an expensive solution."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
"The stability could be improved."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"The interface needs a bit of work."
Skyhigh Security is ranked 9th in Secure Access Service Edge (SASE) with 51 reviews while Zscaler Zero Trust Exchange is ranked 3rd in Secure Access Service Edge (SASE) with 34 reviews. Skyhigh Security is rated 8.4, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Skyhigh Security is most compared with Zscaler Internet Access, Netskope , Microsoft Defender for Cloud Apps, Symantec Proxy and CrowdStrike Falcon Cloud Security, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cisco AnyConnect Secure Mobility Client and Cloudflare Access.
See our list of best Secure Access Service Edge (SASE) vendors.
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