We performed a comparison between BDRSuite and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Valuable features include Snapshots and the constant backup for SQL, application services, and Active Directory."
"I get my backups done."
"The most valuable feature is the Hyper-V backup - it's just one click. I don't have to worry about it."
"The best thing about it is that it has been adaptable to our business model. We are in industrial networking, and they were adaptable to give us offline installers and offline licenses. That has been the biggest thing. They also allow us to order the licenses on a perpetual basis."
"The automated backup of multiple virtual machines. We can back up two hypervisors, one is Microsoft Hyper-V and the other one is VMware Hypervisor."
"The main benefit is that it's inexpensive. We get a lot for a little bit of money. I'm very happy with the savings and with the features. It allows me to do everything I need."
"The most important feature, in terms of the hypervisor, is the ability to restore a virtual machine in a matter of minutes. We can take the backup of a virtual machine and we can restore it to the actual Vembu Backup server as a temporary solution, in a matter of minutes. We can just spin up a VM in no time; different hardware, even different processors. It's pretty dynamic in that sense."
"I am very pleased with the compression, especially with some of the larger SQL databases that need backup. The amount of compression is impressive."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The initial setup is very easy. It's not overly complex."
"The solution is simple to use and easy to configure."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Technical support is very good."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Provides connectivity to a lot of different cloud storage solutions."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The reports are at a basic level and there is room for improvement there. It only has historical reports and VM backup job-level reports."
"Vembu will tell you the next scheduled backup, but it doesn't show you the last successful backup. I would have them include a column under "List of Backup Jobs" and have two other columns which say, "Last Successful Backup" and "Next Scheduled Backup", because you don't know now if it's backed up successfully. It just says, "The next scheduled time is this." You don't know from looking at that pane of glass when the last time it actually happened without digging further into reports."
"There's a feature that does syncing with AWS Cloud backup online. It's not that straightforward to get it set up."
"The initial setup process can be more simplistic and quicker."
"It is very easy, unless you know exactly what you're doing, to corrupt the virtual machines and they get locked up. Just brief detail: When you are creating a system, if you don't have absolutely every other little background processes in place, it creates Snapshots of the virtual machines. Once it does that, it then won't be able to have a backup. From that point on you have to destroy the virtual machine, which is completely counterproductive on a large system. There is a fundamental flaw in the setup that can be very dangerous, potentially."
"It would be good to have a volume licensing discount. We're a managed IT service provider, so we're backing up not just our own systems but all our clients'. In that regard, as we grow, we're putting business through Vembu. There is not any specific partner incentive at all. So that would be nice to see."
"They had a good product and tried to change things by going to a different product. They should have tried to stay with a product that is a proven solution and successful."
"Vembu BDR currently supports backups of O365, although it does not currently have an email archiving function to the O365 backups."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The graphics are looking a bit old and should be updated."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The product could be more user-friendly."
BDRSuite is ranked 13th in Backup and Recovery with 62 reviews while MSP360 Backup is ranked 44th in Backup and Recovery with 15 reviews. BDRSuite is rated 8.2, while MSP360 Backup is rated 8.0. The top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our BDRSuite vs. MSP360 Backup report.
See our list of best Backup and Recovery vendors, best Disaster Recovery (DR) Software vendors, and best MSP Backup vendors.
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