We performed a comparison between MSP360 Backup and NAKIVO Backup & Replication based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to access and handles things efficiently."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Technical support is very good."
"It has allowed me to implement a cost effective, highly configurable solution."
"General ease of use and performance of the Windows version is the most valuable feature."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The most valuable feature of MSP360 Backup is its reliability."
"The product is easy to manage for any IT person who is new to backup, recovery, and replication."
"The upgrade process is manual but very simple to do."
"It is flexible."
"This is a user-friendly solution that has a lot of certifications and documentation for the Microsoft Hyper-V infrastructure."
"We really appreciate the simplicity of the solution."
"The ability to use a variety of cloud providers rather than being tied into one is a huge bonus."
"This solution was surprisingly easy to configure."
"The interface is basic and very easy to use which is what we are looking for."
"The graphics are looking a bit old and should be updated."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting."
"It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time."
"There could be better integration with other solutions, such as Amazon S3."
"It would be great if the product could be expanded to support other virtual technologies."
"In the future, the solution should provide a more granular backup."
"What must be improved is the response time to technical support requests."
"In terms of what could be improved for the next release, I would probably answer better documentation and licensing models."
"In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests."
MSP360 Backup is ranked 44th in Backup and Recovery with 15 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. MSP360 Backup is rated 8.0, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Zerto. See our MSP360 Backup vs. NAKIVO Backup & Replication report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
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