We performed a comparison between Microsoft Project Server and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support for Microsoft Project Server and the support is very good. Microsoft support is working very well."
"One notable positive aspect is its effective project-tracking capabilities."
"The solution scales well."
"It is well-established, reliable, and compatible."
"The solution has easy integration with Excel."
"The product is user-friendly."
"Deliverables List: Most useful to enable meaningful status reporting at an enterprise level."
"The stability of the 2019 version is quite good."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The solution is scalable."
"It's a very complete solution."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"We like the status report feature. It is something really valuable."
"The PPM module is an excellent service."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"Permission management needs improvement."
"In terms of tech support, it took a long time for them to resolve a ticket."
"The cost could be lower."
"We think that calculations are not working correctly, and there is a need to enter data a couple of times in order to give the correct calculations."
"Microsoft Project Server could improve by making the solution more user-friendly."
"When we started using this solution from scratch, we got lost. Microsoft should provide some templates for configurations for certain use cases."
"This solution could improve by adding integration with Primavera schedules to allow the reading and management of them."
"It has to be more user-friendly. For instance, there should be some assistance, like when you go to certain sites, people pop up and say, "Can we help you? What are you looking for?" It's not interactive enough."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The interface isn't user-friendly."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"I would like to see some artificial intelligence incorporated into the management functions."
"The user interface could be more modern."
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Microsoft Project Server is ranked 6th in Project Portfolio Management with 55 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Microsoft Project Server is rated 7.8, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Microsoft Project Server writes "Provides holistic reporting and allows us to keep track of what's going on with projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Microsoft Project Server is most compared with Microsoft Project, Planisware, Oracle Primavera Portfolio Management, JIRA Portfolio and Broadcom Clarity , whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Smartsheet and Broadcom Clarity . See our Microsoft Project Server vs. ServiceNow Strategic Portfolio Management report.
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