Microsoft MDS vs Oracle Customer Hub comparison

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2,016 views|990 comparisons
89% willing to recommend
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5 views|3 comparisons
66% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft MDS and Oracle Customer Hub based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Microsoft, TIBCO and others in Master Data Management (MDM) Software.
To learn more, read our detailed Master Data Management (MDM) Software Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One of the main features I have found useful is the integration with Azure active directory.""The solution is easy to install.""Enables non-technical people to directly interact with the BI system.""What I like about Microsoft, is that it has a huge database with many users.""Unlike specialized tools, MDS is adaptable for various industries, making it a versatile choice for master data management.""It has a very good feature called Excel plug-in. You just have to install the plug-in, and then it directly connects to the MDS instance where you can maintain and manage your data and publish it right through Excel. You don't need to go to the front end to make any changes. It has easy integration with SQL Server, and you can use SSIS to do the ETLs. It is a part of the Microsoft stack. It works with most of the Microsoft stuff.""The best thing about it is that it comes with the Microsoft package.""The most valuable feature is the administration console."

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"It provides a single source of truth for customer data."

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Cons
"It would be a better option to have an on-cloud version.""Microsoft MDS isn't getting strong support because Microsoft is focusing more on cloud solutions.""From my understanding, MS, as of 2021, will not maintain the product going forward.""There are occasions when the solution maintains SD and we get duplications of MDS.""The solution could be better integrated into Microsoft's other products.""The Microsoft license cost could be lower.""Microsoft MDS' language should be simple so everyone can use it easily.""I do not like using Silverlight and Internet Explorer. The new 2019 version gets rid of that, which is one of the reasons why we are looking to switch."

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"OCH has adequate functionality and performance to serve a group customer master."

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Pricing and Cost Advice
  • "The pricing of this solution is good."
  • "With Microsoft, we buy everything though an agreement, so we purchase volume licensing every year."
  • "I would like to see better pricing."
  • "MDS is a part of the SQL Server enterprise license. I am not aware of any additional costs."
  • "SAP is more expensive than Microsoft."
  • "The solution does require a license and we have enterprise licenses."
  • "Microsoft MDS is an expensive solution."
  • More Microsoft MDS Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Unlike specialized tools, MDS is adaptable for various industries, making it a versatile choice for master data management.
    Top Answer:Microsoft MDS is cost-effective because it comes with SQL Server Enterprise Edition at no extra software cost. The main expenses are for deployment, but it saves money by reducing the need for custom… more »
    Top Answer:Microsoft MDS isn't getting strong support because Microsoft is focusing more on cloud solutions. Profisee initially made MDS, which Microsoft bought. Profisee now handles the cloud version. There are… more »
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    Ranking
    Views
    2,016
    Comparisons
    990
    Reviews
    7
    Average Words per Review
    391
    Rating
    8.0
    Views
    5
    Comparisons
    3
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Microsoft Master Data Services, Microsoft MDM, Microsoft SQL Server Master Data Services, MS MDS
    CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM
    Learn More
    Overview

    Microsoft Master Data Services (MDS) is an SQL server solution for master data. MDS enables users to organize and manage a business's master set of data into models while also creating rules for updating the data and control over who can edit it. In addition, the master dataset can be shared with other people in your organization through Excel.

    In Master Data Services, you create a model, which is the highest level container in the structure of your master data. This model can then be used to group similar data. Within the model, there can be one or more entities that are similar to a table. Those entities contain members that are the data records. For example, your model can include commodities such as style, color, and product if you manage online product data. The color entity may contain members for various colors. Models may also have attributes that contain values that describe entity members and can be defined within the entities.

    There are also attributes that contain values that help describe entities within entity members. There are two different types of attributes:

    • Free-form attributes - include numbers, dates, text, or files.
    • Domain-based attributes - includes values that can be used as attribute values for other entities.

    Features of Microsoft MDS

    Microsoft MDS offers a variety of features that provide a central management of master data, while accommodating access to editors and other consumers of the information. These features include:

    • Data Validation: With a proactive monitoring process in Business Rules, users can ensure data validity before the lists are used.

    • Domain Agnostic: Any data type or data schema can be supported by the MDS system.

    • Security: Without risking unauthorized changes, IT teams are empowered to control access at the attribute, entity, and record levels.

    • Web-based UI: There is no need to install software, as the web-based user interface gives access to a vast user base.

    • Versioning: Each model in MDS can be versioned, allowing for users to tab particular versions for subscribing systems.

    • Hierarchy Management: MDS offers functional and versatile management of business hierarchies with various hierarchy types and specialized controls.

    • Transaction Logging: MDS offers a transaction log to keep track of changes, as well as the ability to explain why changes were made.

    Reviews from Real Users

    For those managing large quantities of master data, Microsoft MDS is a solution of choice for a number of reasons. Two of those are its ability to empower everyone to interact with the BI system as well as its integration with Azure active directory.

    Satyam S., a senior software developer at a manufacturing company, notes, "Enables non-technical people to directly interact with the BI system."

    An individual contributor at a pharma/biotech company writes, "One of the main features I have found useful is the integration with Azure active directory."

    Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.
    Sample Customers
    ETA a.s., Apeejay Surrendra Group, Blue Star Infotech, Rotherham Doncaster and South Humber NHS Foundation, The Sydney Children's Hospitals Network, New Belgium Brewing
    Industrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
    Top Industries
    REVIEWERS
    Non Profit17%
    Manufacturing Company17%
    Retailer8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm10%
    Manufacturing Company9%
    Government7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise10%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise69%
    No Data Available
    Buyer's Guide
    Master Data Management (MDM) Software
    March 2024
    Find out what your peers are saying about SAP, Microsoft, TIBCO and others in Master Data Management (MDM) Software. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Microsoft MDS is ranked 2nd in Master Data Management (MDM) Software with 18 reviews while Oracle Customer Hub is ranked 1st in Customer Data Integration. Microsoft MDS is rated 7.6, while Oracle Customer Hub is rated 6.0. The top reviewer of Microsoft MDS writes "Useful Excel plug-in, good scalability, and good integration with SQL Server and other Microsoft products". On the other hand, the top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". Microsoft MDS is most compared with Informatica MDM, Profisee, SAP Master Data Governance, TIBCO EBX and Reltio Cloud, whereas Oracle Customer Hub is most compared with .

    We monitor all Master Data Management (MDM) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.