We performed a comparison between Microsoft Exchange Online Protection (EOP) and Trend Micro InterScan Messaging Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Since we have started using the solution, there have been fewer compromises."
"The initial setup is just a standard process."
"It has a really nice web-based administration console."
"Microsoft EOP's most valuable feature is a shared mailbox."
"The initial setup of Microsoft Exchange Online Protection was easy."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"It offers great security against malware and other threats."
"It's definitely scalable."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The solution provides protection with its Email Track Records and Machine Manual features."
"The technical support services are excellent."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The custom alerts have to improve a lot."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"There is room for improvement in terms of reporting."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"Some features, like encryption, are not available."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"Microsoft has some training portals, but more could be developed."
"The product's pricing could be more flexible."
"The solution's pricing could be improved."
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Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews while Trend Micro InterScan Messaging Security is ranked 30th in Email Security with 2 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Trend Micro InterScan Messaging Security is rated 7.0. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Trend Micro InterScan Messaging Security writes "Has good technical support services but could have flexible pricing ". Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway, whereas Trend Micro InterScan Messaging Security is most compared with Trend Micro Email Security. See our Microsoft Exchange Online Protection (EOP) vs. Trend Micro InterScan Messaging Security report.
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