Microsoft Exchange Online Protection (EOP) vs Symantec Messaging Gateway comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Exchange Online Protection (EOP) and Symantec Messaging Gateway based on real PeerSpot user reviews.

Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Exchange Online Protection (EOP) vs. Symantec Messaging Gateway Report (Updated: January 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links.""The pre-set policies and configuration analyzer are the most valuable features.""The scalability is pretty good; it does what it is supposed to do.""It has a really nice web-based administration console.""It is an easy solution.""It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want.""It is scalable.""The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."

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"Messaging Gateway is stable.""It has very good capabilities for managing malware.""It is a solid and stable product.""The solution is excellent at blocking spam.""The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier.""Symantec is a secure product.""The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense.""Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."

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Cons
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations.""They should specify the difference between Defender for Office 365 and Exchange Online Protection.""We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies.""Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily.""Some features, like encryption, are not available.""It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed.""It would be helpful for customers if Plan 1 features were included with EOP.""The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."

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"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues.""It could be more scalable.""The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface.""What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good.""They really need to create a good package that competes with Microsoft.""It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports.""What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling.""We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."

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Pricing and Cost Advice
  • "The price could be lower."
  • "The solution is priced high and could be less expensive compared to other solutions."
  • "The solution is expensive but is backed by Microsoft's reputation."
  • "The price of Microsoft Exchange Online Protection is reasonable."
  • "It is a low-price solution."
  • "Apart from the license fee for the solution, there are no additional costs."
  • "Online Protection is fairly expensive."
  • "The tool's pricing is excellent."
  • More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →

  • "A subscription for technical support costs extra."
  • "It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
  • "The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
  • "They're a little costly compared to Microsoft."
  • "For 150 users, we pay INR 1,60,000."
  • "Symantec Messaging Gateway’s pricing is very cheap."
  • More Symantec Messaging Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The initial setup was easy. The configuration process is very straightforward.
    Top Answer:We face challenges with reporting features and the lack of a proper dashboard in Microsoft's portal. There's no graphical interface, which other products offer. The reporting features need… more »
    Top Answer:The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not available in the basic EOP. Alos, complete phishing protection is also not… more »
    Top Answer:The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
    Top Answer:We use the solution to secure our data and emails.
    Ranking
    10th
    out of 110 in Anti-Malware Tools
    Views
    1,101
    Comparisons
    964
    Reviews
    28
    Average Words per Review
    427
    Rating
    8.3
    Views
    489
    Comparisons
    358
    Reviews
    10
    Average Words per Review
    399
    Rating
    8.3
    Comparisons
    Also Known As
    Microsoft EOP, MS Exchange Online Protection
    Symantec.cloud, Symantec Email Security.cloud
    Learn More
    Overview

    Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

    With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

    In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

    EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

    Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

    Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity. 

    With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications. 

    Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

    Sample Customers
    Information Not Available
    Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Retailer13%
    Financial Services Firm13%
    Security Firm6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government9%
    Financial Services Firm8%
    Manufacturing Company7%
    REVIEWERS
    Pharma/Biotech Company27%
    Financial Services Firm18%
    Energy/Utilities Company18%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm14%
    Government10%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business64%
    Midsize Enterprise15%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise55%
    REVIEWERS
    Small Business55%
    Midsize Enterprise10%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise57%
    Buyer's Guide
    Microsoft Exchange Online Protection (EOP) vs. Symantec Messaging Gateway
    January 2024
    Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
    768,578 professionals have used our research since 2012.

    Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Sophos Email, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Defender for Office 365, Fortinet FortiMail, Trend Micro Email Security and Proofpoint Email Protection. See our Microsoft Exchange Online Protection (EOP) vs. Symantec Messaging Gateway report.

    We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.