We performed a comparison between Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."The solution makes everything organized for my organization or enterprise. It makes workflows more than clear."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"The solution has good dashboard functionalities and export functionalities."
"This is readily available and affordable, as well as user-friendly and simple to use in my opinion."
"We like the manufacturing and case management modules."
"One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
"The solution can scale."
"We are getting more features after switching to Microsoft 365."
"The most valuable features of SAP S/4HANA Cloud are the ease of use from the cloud, CapEx analysis report, and everything being connected together well."
"We like the web portal or interface, which is great. The user experience is much better than the current traditional SAP landscape."
"What I like the most about SAP S4HANA is how reliable and powerful it is."
"Finance aspects of it and transportation management, asset management, and inventory management are valuable."
"I like S/4HANA's automated features, readymade processes, and user interface. It supports various processes required by large international companies, like logistics, procurement, payments, sales, etc. All of these features were available in previous SAP solutions, but HANA has an updated user interface and improved integration with other systems. The readymade processes make HANA a good option if you're adopting a greenfield approach."
"I like the SAP offerings and the standard best practices included in the SAP S/4HANA Cloud version."
"The manufacturing area is a good feature."
"It is a stable solution...It is a scalable solution."
"The performance and virtual machine backup is not good with this solution and need improvements."
"The Power BI integration could be more seamless."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"In Thailand, the support here could be better. The process to get an answer is too long."
"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
"The solution can improve by having better integration with Microsoft PowerBI and reporting."
"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"Integrating SAP with other products like payroll solutions should be smoother. I wish there were some tools a consultant could build according to the client's requirements. For example, say I want to process debit and credits. In SAP, we have to follow SAP terminologies and patterns. I need a template to deploy my structure according to the client's requirements. There is no structure available in SAP that a consultant can mold."
"I need more options for enhancing the system, especially compared to the features available in the on-premise version."
"The only thing I would improve is the overall user experience, particularly the mobile app. S/4HANA is a powerful, scalable platform, but the user experience isn't positive. It's a bit complex. The look and feel aren't attractive, and the mobile experience isn't great."
"Difficult to install and difficult to test. Testing needs to be improved. Scalability of this solution also needs improvement."
"UX design is not flexible and lacks compatibility with mobile devices."
"The price is mainly suitable for larger companies, even then, there may be other, cheaper solutions. Additionally, this solution is the result of multiple acquisitions leaving room for there to be issues with performance."
"The implementation time for S/4HANA Cloud could be reduced."
"When it comes to the SAP PM material's module, it would be nice to see the inclusion of predictive analytics."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP S/4HANA Cloud is ranked 3rd in Cloud ERP with 41 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP S/4HANA Cloud is rated 8.0. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP S/4HANA Cloud writes "A valuable tool for businesses seeking to enhance their overall performance and competitiveness in the digital era". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and Odoo, whereas SAP S/4HANA Cloud is most compared with SAP Business ByDesign, Oracle Fusion Cloud ERP, SAP Business One, IFS Cloud Platform and Anaplan.
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.