We performed a comparison between OpenText Project and portfolio Management and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very important that the platform gives us a single place where we can measure progress toward goals, as we have weekly meetings with the CTO. We present these consolidated overviews and dashboards to him so that he has an overview of all the projects and can see the status of all the problems that we have and we are working on."
"Micro Focus PPM is flexible and easy to use. It's simple to customize and configure workflows."
"Resource management: The resource management module is very complete and covers most of the time all needs of customers."
"There are so many different pieces of functionality, and we use almost every single piece from deployment to demand, project, resource, and time management."
"I like the automated calculations, especially on the resource side. When project managers enter their resource requirements into their staffing profiles, they are automatically translated into labor forecast calculations. PPM automates a significant portion of the forecast calculations. Timesheets are also built-in. We automatically process time sheets and bill them accordingly."
"It's a very detailed tool. As far as an enterprise is concerned, it gives you the flexibility to manage everything: portfolios, projects, finances, proposals, resources, and time... It takes care of even the minor details that need to be captured. The project management functionality is configured really well within the tool. That stands out."
"The data provided by PPM is trusted and is available almost immediately; without trusted data there is very less scope of any tool to be successful."
"The portfolio management and the resource management are the key features."
"The solution is scalable."
"Competitive in terms of research"
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"Currently, HPE PPM does not allow “Project” approval, but only simple “Demand Request” approval (mobility)."
"I was not involved in the initial setup. I know that the project involved a lot of consulting that took a long time."
"They can make its UI better. Currently, the UI is a bit clunky."
"Micro Focus PPM should be less dependent on coding. It could also benefit from some updates to the software architecture. These have been on the roadmap for years now, but they haven't been released."
"Sometimes features in PPM don't work as expected, or our users request a new feature. Typically, our partner vendor can deploy those changes. But there have been a few instances when we had to raise it with Micro Focus because it's beyond the ability of our partner vendor. When we raise the issue with Micro Focus, it sometimes takes time because it needs support from other customers using PPM, not just our bank. It goes through a voting system. Other customers need to vote for the feature. The features that get the most votes will possibly be added."
"We constantly put in requests for some of the things we need. One of those is being able to export just our standard request type to PDF."
"Reporting; need to be able to provide fancy reporting out of PPM, way it is done in OBIEE etc."
"The solution can sometimes be a little inflexible and a bit caustic."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"A major improvement we would like to see is definitely around agile management."
"The price is too high."
"The cost could be improved. The solution is quite pricey."
"I would like to see some artificial intelligence incorporated into the management functions."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
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OpenText Project and portfolio Management is ranked 10th in Project Portfolio Management with 24 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. OpenText Project and portfolio Management is rated 7.8, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of OpenText Project and portfolio Management writes "Gives management a cohesive place for tracking business strategies and goals, but cosmetic aspects need work". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". OpenText Project and portfolio Management is most compared with Jira, Planview PPM Pro, Smartsheet and Teamwork , whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our OpenText Project and portfolio Management vs. ServiceNow Strategic Portfolio Management report.
See our list of best Project Portfolio Management vendors.
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