We performed a comparison between Trellix Endpoint Security and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Users reported saving time by implementing Trellix Endpoint Security. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Based on user feedback, SentinelOne Singularity Complete is the preferred choice compared to Trellix Endpoint Security. Users find the setup process of SentinelOne to be simple and low-maintenance. The product's ability to detect and handle threats effectively is highly praised, along with its autonomous threat mitigation capabilities. The pricing is considered fair and competitive, and users believe the return on investment is substantial. Furthermore, customers appreciate the excellent customer service and support provided by SentinelOne, with the technical support team being particularly responsive and helpful.
"The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts."
"Defender XDR has a feature called the timeline that lets you track all activities. It helps a lot with investigations."
"We are connected to Microsoft and have every laptop enrolled. This acts as an endpoint. The tool helps me check security and compliance. I can also check what a device is doing."
"The common and advanced security policies for threat hunting and blocking attacks are valuable."
"The EDR features are valuable. By getting the EDR features, we have more control over the device. We have information about events in real-time and more protection against zero-day threats and zero-day vulnerabilities. We can monitor every event or action that a device is going through. We can get an idea if it is something malicious or if we have to take any actions."
"The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"Microsoft Defender's most critical component is its CASB solution. It has many built-in policies that can improve your organization's cloud security posture. It's effective regardless of where your users are, which is critical because most users are working from home. It's cloud-based, so nothing is on-premise."
"The attack simulation is excellent; initially, this feature wasn't very robust, but Microsoft improved what we could achieve with it. We can now customize our practice phishing emails and include our company logo, for example. Attack simulation also helps integrate with third-party solutions where applicable and provides an overview of our security architecture through testing. The summary includes areas for improvement in our protection and what steps we need to take to get there."
"The autonomous platform is valuable because we can separate false positives and negatives."
"The single pane of glass is probably the most valuable. That is a big one. We could see everything from one view."
"The fact that SentinelOne is actively looking for threats and runs them against the hash on the Internet to determine if they are malicious or not, is what takes it to the next level compared to other antivirus products."
"The most valuable features include the agent installation and update processes."
"It's a plug-and-play solution that works well with other out of box integrations that we have."
"What I like best about SentinelOne Singularity Complete is its web-based admin interface, which allows me to go into the platform, look at the entire organization, particularly all of the sentinels or endpoints, and manage everything from there."
"I appreciate that it is easy to review incidents that have been detected by the behavioral AI or the SentinelOne Cloud."
"SentinelOne's managed detection response service Vigilance Respond is convenient for companies like ours with small IT teams. If something happens on the weekend, SentinelOne steps in and resolves the issue. It's a false positive 97% of the time, but at least they're resolved instead of hanging around for us to find on Monday."
"The loss prevention feature would be the most valuable."
"The endpoint protection and disk encryption features are the most valuable."
"Initially, the DLP was very valuable for disabling access to USB drives."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"The solution includes a good combination of features for both signature and signature-less."
"The performance is good."
"It has a very simple like multi-tenancy option and scalability is outstanding."
"The thing that I like is that they have gathered almost all the products in one management server, the ePolicy Orchestrator."
"It would be helpful if the solution could scan faster when it comes to scanning attachments to emails."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"365 Defender has multiple subsets, including Defender for Cloud Apps. When integrating Defender for Cloud Apps with apps on third-party cloud platforms like AWS or GCP, there are limitations on our ability to control user activities. If Microsoft added more control over third-party products, that would be a game-changer and help us quite a lot."
"Microsoft frequently changes the names of its products, sometimes even renaming entire portals or features."
"The web filtering solution needs to be improved because currently, it is very simple."
"Sometimes, configurations take much longer than expected."
"There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups."
"Microsoft Defender XDR is not a full-fledged EDR or XDR."
"I would like to see something a little more sophisticated than simply being able to mark a false positive as safe or there's usually just one or two options in certain areas and they're a little rudimentary at this stage."
"Set up is very labor-intensive."
"I would like to see the reports from SentinelOne more customizable, as there are very few options."
"The ability to integrate this product with an antivirus solution would be welcome. Even consolidation with more security products, like Umbrella networking abilities etc. to provide more on this platform, that would be great."
"The application management needs improvements, but I understand that they are working on it. We talked to them a few months ago, and it is something they are trying to get up to speed and fix. This way, we will be able to disable critical apps or vulnerable apps through SentinelOne. We will be able to patch applications or disable applications through the Application Management tab."
"One of the things they could do is extend the product range to include Android and iPhone so that you could have the app on your phone as well. There is probably something going on there with that, but that's something that they're lacking at the moment. For instance, if I was to have to recommend a client to protect their phone, I'd have to recommend Norton or something else. I don't have an answer within the SentinelOne solution."
"We'd like to have a network map or scan to cover network security."
"The area where it could be improved is reporting. They have some online reporting, but it would be nice to be able to pick and choose. When I'm looking at the console, I would love to be able to pull certain things into a report, the things that are specific to me."
"The initial setup isn't so easy. You need to know what you are doing."
"It can be quite complicated to learn McAfee Endpoint Security and to feel comfortable with the environment."
"We would like to see all the features available on cloud."
"I would like to see more integration with third-party products."
"Its pricing needs to be improved."
"The DAC (Dynamic Application Containment) component of this product needs improvement."
"The price of the solution is high in Asia."
"One of the drawbacks is that it is not 100% secure."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews while Trellix Endpoint Security is ranked 12th in Endpoint Protection Platform (EPP) with 94 reviews. SentinelOne Singularity Complete is rated 8.8, while Trellix Endpoint Security is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Check Point Harmony Endpoint. See our SentinelOne Singularity Complete vs. Trellix Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Extended Detection and Response (XDR) vendors.
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