We performed a comparison between ManageEngine Desktop Central and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, ManageEngine Desktop Central seems to be the more favorable product. Its ease of deployment, its solid set of features, its affordable pricing, and its service and support all top Microsoft Intune’s offerings.
"The initial setup is easy."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"The setup is pretty simple."
"I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well."
"The solution is time-saving and resource-saving."
"The initial setup process is good."
"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"It's really easy to access."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"Fortunately, now everything is streamlined into a single, unified platform."
"There has been a noticeable increase in productivity for both my organization and clients."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"The pricing is lower than other well-respected solutions in this category."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"Desktop Central has very good information, however, you can't customize the dashboards."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"I would like to see them come out with a SaaS version of the product in the future."
"ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker."
"The product's remote access manager needs improvement."
"Improvement of the chats on the web communication through the WAN would be helpful."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"Microsoft Intune needs to improve the initial login process."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"Intune has limited integration with non-Microsoft solutions."
More ManageEngine Endpoint Central Pricing and Cost Advice →
ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 163 reviews. ManageEngine Endpoint Central is rated 8.2, while Microsoft Intune is rated 8.0. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, SOTI MobiControl, Microsoft Entra ID and IBM MaaS360. See our ManageEngine Endpoint Central vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors and best UEM (Unified Endpoint Management) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
ManageEngine has a great patch management feature. It is actually one of my favorite features because it allows you to approve or decline whichever windows or third-party patches you want. You can also schedule them during off hours, force reboots, or even wake devices up for patching. ManageEngine also has a very small yet powerful installation file, which I found very easy to deploy across the network even though I have several remote locations. Considering that ManageEngine is a multi-asset and IT process manager, it enables you to effectively manage all of the assets very well and has a very intuitive and dynamic interface.
One thing I dislike about ManageEngine is their software deployment tools. It’s great for mass deployments but I wish it included one-off deployments to a single computer. Also, in order to enable the file transfer option when you are using it for the first time, you have to install a plugin. Sometimes the control center can be a little slow, too.
Microsoft Intune is robust and it allows you to deploy applications to its enrolled devices. This makes it a beneficial solution in asset management and also patching machines. It also gives you the ability to restrict user actions on their machines, which I find to be very helpful from a security standpoint. In general, Microsoft Intune’s enrollment process on devices is straightforward and easy. You can set policies, and administrators are able to guide users on how to enroll their machines. One major downside of Microsoft Intune for me is that it has inferior and poor quality device reporting.
Conclusion:
Overall, I would recommend ManageEngine because not only is it a well-developed tool, but it also provides an excellent adaptation to its interface, and I have found its implementation and use to be nothing less than exceptional.
Hi . I use both systems . Intune is simply too good to configure a system via autopilot and enforce AD/ Azure AD policy whereas Desktop Central is excellent for patching
Desktop Central is great for patch deployment and software deployment but falls short on many other fronts like correctly reporting information - I had to raise tickets to their support to get it fixed
Intune too has its issues - I does not have an inventory reporting functionality
The company portal is an app which has to be installed on the endpoint . The reporting mechanism is not on par with Desktop Central.
DC does not have the OS deployment capability ( OS Deployer is an add on) whereas Intune has the Autopilot capability built into the system to remote install the laptop including enabling bitlocker encryption
DC has strong patch deployment capability whereas its bit vague on Intune
This list goes on so Im stopping here