We performed a comparison between Kryon RPA and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."All our users have no technical background. But Kryon is really simple and intuitive. Our business adapted very quickly and easily. This is the main thing and it's why we love the system so much. It's why we are always trying to put more processes into the system and make more use cases: because of the simplicity and the intuitive nature of the system."
"The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done."
"We use PowerBuilder as our application building codex. Kryon adds flexibility when we have the functionality of SQL, where we can take sets of data out of the back-end and run complex computations or do a bunch of data validations inside the wizard. It can save us sometimes dozens of steps, then if we were to try and do those same reviews using the user interface completely. The balance that we get from using Kryon RPA, alongside being able to screen scrape and frequent screen, gives us an advantage that we haven't had previously with any of our other attempts at robotic process automation."
"[One of the valuable features] is the triggers. It's relatively simple to activate it. You can activate it via Control-M or via email. It has a lot of built-in triggers which enable us to easily activate the jobs."
"The most valuable features for our organization are the automatic processes which save main power in the back office."
"As a business user, it's so easy to use. With the recording of the processes, we didn't need to hire a specific developer... we are able to build most of our processes without having to develop the actual development skillset... the simplicity is the biggest win."
"Kryon will allow you to automate processes fast and easy and you do not need to be a developer to automate processes."
"The task mining aspect has been the most valuable for us. That's why we actually bought it."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"It is a good and matured solution."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"It is a scalable solution."
"The most valuable features are the loops to lookup tables to read the data."
"I would like to see a better OCR solution. That's the main thing: identifying unstructured data, like all paper documents and data from pictures."
"We need stronger governance to know, when a transaction is done, whether it worked or failed; strong logging. That would be helpful."
"Often, it's difficult to loop through a large data set unless the bot has access to the Excel file with specific settings and shortcodes."
"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."
"From our experience, the product is not suitable for end users."
"When a project is very big, a lot of memory is taken up. Then, machines don't have enough memory. This could be improved upon to be more efficient."
"What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products."
"What needs improvement in Kryon RPA is the support. Sometimes, the solution has problems, so I contacted support, but I didn't receive immediate help from the team. You have to wait a while before the problem gets solved. This happens a few times in terms of getting cases solved. It would also be better if Kryon RPA had a cloud version because currently, from what I know, it only has an on-premise version, though I could be wrong about that. There isn't any additional feature I'd like added to Kryon RPA because it's a good service, but the support is very, very bad, so that area could be improved."
"Pega Robotic Process Automation scalability is too low."
"The way integration classes are created could be improved."
"The orchestration needs to be better."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"Rule versioning and deployment to enable parallel development could still be improved"
"The development experience needs to be improved."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"The ease-of-use could be improved."
More Pega Robotic Process Automation Pricing and Cost Advice →
Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews. Kryon RPA is rated 8.4, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". Kryon RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Nintex RPA and Automation Anywhere (AA), whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM. See our Kryon RPA vs. Pega Robotic Process Automation report.
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