We performed a comparison between Kryon RPA and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has been helpful in reducing the manpower and error rate since we are able to run tasks 24/7 without interruptions. As humans definitely take breaks and there may be absenteeism that is unexpected, the solution provides continuous work. Humans tend to make errors once in a while, but the solution has almost zero percent errors."
"The thing that we find the most value in is the Process Discovery component and the ability to really see what users are doing on a day-to-day basis. We're starting to make sense of the processes that they're doing and getting visibility into what they're doing. Overall, the Process Discovery is very good."
"The advanced Excel functionalities are really convenient because we work a lot with spreadsheets. It’s also easy to use the HTML selectors. It’s just a click and it picks it up. There’s not a lot of no hard-coding with it."
"Troubleshooting and debugging could be improved. It's missing a proper debugger. It's very difficult, based on the log files and the fact that it doesn't have a proper debugger, to troubleshoot issues. It will sometimes end with no indication as to why it ended and it becomes a bit of trial and error."
"The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done."
"The full-service automation aspects and the process discovery are the most valuable features of Kryon RPA."
"We are able to cope with our clients's demands. No matter how much volume they throw at us, we are able to get it done quickly."
"Once I decide a process is suitable as a Kryon solution, the cycle of automation is quite quick. I learn about the manual process and I'm one of the two guys who program the Kryon environment. It's relatively simple. There are many details, but once you understand the concept it is quite easy."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"It is stable and scalable."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The product provides end-to-end solutions for different business problems."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The product saves time and resources."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"Kryon RPA's integration with other solutions could be more seamless."
"The process discovery tool of Kryon RPA could be improved because of its limitations."
"Kryon could be easier to use, especially in comparison to UiPath."
"We use Google Drive a lot. If somebody sends us a spreadsheet or a document, it's going to be in Google’s format. It's not going to be in Microsoft Office format. But currently, there's no integration with Google’s documents. That would be a huge plus to have."
"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."
"It would be better to have [upgrades] done automatically, like an application on your smartphone. Or even if done manually, the upgrade should just be "next, next, next," and it's upgraded, rather than making it a project to upgrade."
"At first, we had problems with the object detection but in this latest release it has been better, and I think it keeps getting better."
"The product requires some more time in development. It still has some bugs and some things to work out. They're constantly releasing. They need to continue working out the general issues of using the product at scale, first and foremost."
"Exception handling needs to be improved."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"I'd like to see a recording function and a more simple interface."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"Kofax RPA's UI could be more user-friendly."
"The interface could be better from a usability standpoint."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Kryon RPA is rated 8.4, while Tungsten RPA is rated 7.4. The top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Kryon RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Nintex RPA and Automation Anywhere (AA), whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our Kryon RPA vs. Tungsten RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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