We performed a comparison between KerioControl and Untangle NG Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the SSL VPN, as it allows us to connect and it separates this product from other firewalls."
"The web tutor and automatic rules by schedule are good features."
"Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good."
"We've found the solution to be pretty stable."
"The solution is very easy to understand. It's not overly complex."
"The wireless control is helpful."
"Fortigate's most valuable feature is that it doesn't need a push policy when writing rules."
"The solution is very user friendly. The user interface in particular is quite nice."
"The top features are ones that we're not using yet but we soon will be because we've just had broadband upgraded in Australia. We've got something called the National Broadband Network, which is forced onto you, so you have to take it when it arrives. We'll be trying the high availability out soon. We tried that with some load balancing, it didn't quite work as we expected, but I think that was more of a configuration thing rather than a product thing."
"Technical support is good. They respond right away."
"The firewall and intrusion detection features are good. It has blocked certain things. We have a lot of blocked sites that the staff or anyone using it, the public, etc., can't go on. It works for that. I get quite a few messages every now and again, saying that a virus has been detected and I can go in and block the user who's causing the problem."
"Kerio is a lot clearer to set up to do particular things, whereas when I do it on a Cisco or a FortiGate I have to go fight with it per week sometimes to do something I can do in 20 minutes on Kerio."
"The firewall and intrusion detection features are very useful these days because hackers have a lot of tricks that they use to get into a system. With Kerio Control you can see something that's happening. Otherwise, you have to use other tools to see what's happening on the firewalls. Having IPS in it is quite useful for us."
"The solution is user-friendly."
"The solution is easy to manage. Kerio Control is unique compared to other firewalls because it has been around since 2000 when we switched and the name it started with was WinRoute, and then later became Kerio Control. It evolved over time and it is more of a proprietary firewall on its own and has been developed through open source."
"One very good thing about the Kerio device is its authentication. I don't have a Windows domain for authentication. Instead, I use the Kerio product because it can separate users by Mac addresses and give them IP addresses based on their usernames, automatically logging them in. This makes for a very simple authentication system."
"Application Control and filtering features are valuable."
"It is not attached to an appliance, meaning if you get a good PC/server, then you can already run a firewall."
"The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome."
"The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago."
"None of my clients has had a ransom or breach using Untangle."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"We find the web filter very valuable."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing."
"Stability and technical support are the two major issues I have found with Fortinet."
"The graphical user interface of Fortinet's FortiGate product does not function well with text-based interfaces."
"The user interface could be improved."
"I need user-behavior analytics, to find threat scenarios from inside the organization, insider attacks. That would be very helpful for us. In addition, I would like next-generation features for small and medium businesses. These businesses require UTM, all in one product. Fortinet must include it."
"The solution's framework needs to be frequently updated in order to have a stable solution."
"I use the FortiGate 60D model and realized the 300Mbps bandwidth limitation. Because it is a product that offers many services, I think it could have greater bandwidth capacity."
"Fortinet FortiGate could improve if it had a cloud-managed solution."
"Improvements are needed to the Next Generation Firewall Protection, specifically with user-level protection."
"I would like to see them develop a bit more flexibility creating VLANs."
"It has a VPN back to our data center but I don't think it has increased the number of VPN clients extended to those outside our environment"
"The VPN features are the ones that we really like, but we are using a VPN client to be able to use them. We would like to have an SSL implementation for this same feature so we don't need to install anything on the client side. That's a feature I really miss and that should really be embedded in the product. We really would love to use it via a web browser."
"Kerio Control could improve by having higher availability and adding a mobile VPN channel. These additions are needed. The VPN is working fine on the Kerio Control but there needs to be a VPN client on the mobile phones, both for iOS and Android. This would be very good for us."
"I would like to see a little improvement in their technical support when you have a problem. I may be a little jaded because I came from Kerio when we could call and get a person on the phone who worked on the product. Every tech had their own demo setup. They had instant messaging capability with the developers. If we found a problem, then we could get a result for it quickly. Now, the product seems to be 24 hours. They have also gone to the model that if you need quicker support, then they now charge you additional for the exact same level of support that they used to give. I am assuming it's the exact same level of support that they say it is. I'm not paying extra for it. That's the biggest flaw with the product."
"The improvement that we are looking for is for when decide to move some part of our application to the cloud."
"I find it a bit costly to pay for the products that I am not using. They need to change their model in such a way that you don't have to pay for the products that you are not using. Its local support and scalability are also not good. I am looking forward to a more scalable product that will be able to grow with time and technology."
"The web content filtering needs improvement."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall."
"Whenever there are a large number of endpoint VPN clients, connectivity becomes slow."
"On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
"For the web filter, I think they can do better especially on the free model."
"The product needs to improve its mobile application."
KerioControl is ranked 28th in Firewalls with 54 reviews while Untangle NG Firewall is ranked 23rd in Firewalls with 22 reviews. KerioControl is rated 8.0, while Untangle NG Firewall is rated 8.6. The top reviewer of KerioControl writes "With VPN, any of our guys can log in to the system and effectively be on board; helps with our customers all over the world". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". KerioControl is most compared with Netgate pfSense, OPNsense, Sophos UTM, Sophos XG and Azure Firewall, whereas Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and Sophos Cyberoam UTM. See our KerioControl vs. Untangle NG Firewall report.
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