We performed a comparison between Nintex Process Platform and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The strength of this solution lies in its connectors and the accessibility of an open API. The presence of an open API allows users to create custom connectors if necessary, provided there is access to the source API documentation. Additionally, the platform features a straightforward yet highly effective forms tool. This tool not only seamlessly integrates with the workflow functionality but also facilitates the transmission of information to the document generation tool. This comprehensive integration is particularly noteworthy when compared to alternatives such as Oracle, which tends to rely on more complex and separate logic for similar functionalities. A key strength of Nintex lies in its user-centric approach to help documentation. The materials are designed to be easily understood, avoiding complex terminology. In cases where technical terms are used, they are linked to articles for further clarification. This contrasts with platforms like Microsoft and Oracle, which may employ technical jargon without clear explanations. Nintex further supports its users through a robust online community, fostering collaboration and shared insights. Additionally, Nintex University offers online training across all applications, following a role-based structure. Unlike some other platforms, Nintex's training is thoughtfully broken down into shorter courses, focused on specific roles. This approach ensures that users can efficiently access the information they need without navigating through extensive and potentially irrelevant content, as may be the case with Oracle's training structure."
"K2's best feature is that it can solve complex tasks, issues, and projects with little coding."
"The workflow engine of K2 is its main strength. Its workflow engine is probably one of the best, and that's the reason why Nintex bought K2. It can clearly handle any complex process or scenario. K2 is almost low-code. It is a no-code or low-code solution. You don't have to read a whole lot of code. It is pretty much GUI based. Their support is also excellent. The biggest advantage of K2 is SmartObjects, which allow you to separate the data from the application. It is a standalone application that allows you to build a data source from different places, which a lot of other applications also do. It is called SmartObjects technology, which is pretty powerful. If I have data from different applications, such as JD and ServiceNow, I can just create a SmartObject based on a data source and use it. I have some forms that have six, seven, or eight applications in a single form with data from different places."
"The Vizio-style designer that runs in the browser is, to me, by far the most valuable feature of the solution. It means that the customer doesn’t have to install any client tools to create powerful workflows."
"Valuable features include workflows (escalation, reminder, LazyApproval, actions, etc.) and ease of use."
"Allows us to provide desktop/laptop and mobile solutions to our users."
"I think the initial setup is fine."
"With an extensive list of integrations with LOB data, your workflows can extend far beyond SharePoint, driving adoption of SharePoint."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"The robotic process automation has increased the confidence of business users."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"The most valuable features are case management and integration services."
"The solution offers excellent workflows."
"K2 is a workflow solution, and there is no RPA solution with K2. This is where K2 lacks a little bit. It is just a heavy workflow solution. It doesn't have a supplemental product like RPA. If you want to use RPA, you have to use Blue Prism, UIPath, or something else. If you use Nintex, it has an RPA solution. It is a form-based application, and they are doing everything electronically. The initial investment in K2 is heavy because it is a BPM software. It does not have a low cost because they charge you the same for one workflow or 100 workflows."
"Unfortunately, Nintex Workflow is not that stable. We are looking at shifting to another tool."
"Currently, it's taking quite some time to deploy a package, it needs improvement"
"Difficult to include external partners with the solution deployed on-premise."
"Converting a document from PDF to MS Word, or vice versa, needs to be improved."
"The management server and the admin page where you can manage processes need improvement."
"Currently, a notable challenge lies in the alignment of user experiences across the eight or nine applications within the suite. Transitioning between applications can be somewhat cumbersome due to varying user interfaces. However, the provider is actively addressing this concern by consistently rolling out updates every four to five months, aimed at harmonizing and streamlining the interfaces. This ongoing effort is expected to enhance the user experience over time. In terms of functionality and features, the platform stands out, offering flexibility with the option for both on-premises and cloud deployment. This flexibility extends to the RPA tool, providing clients with choices tailored to their preferences. An advantage lies in the shared security and data infrastructure across the toolset, facilitating smooth data transfer between applications. This contrasts with experiences with Oracle, where data transfer may involve complexities such as the need for intermediary file formats like TXL or SCZ."
"User interface could use some improvement. Perhaps integration with Visual Studio or SharePoint Designer would be useful."
"This is a quite expensive product."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"The UI part needs improvement."
"The solution would benefit from more integration capabilities."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
Nintex Process Platform is ranked 9th in Business Process Management (BPM) with 21 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Nintex Process Platform is rated 8.0, while Pega BPM is rated 8.2. The top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, SAP Signavio Process Manager and Bizagi, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Nintex Process Platform vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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