We performed a comparison between New Relic and Instana Dynamic APM based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic is preferred over Instana Dynamic APM due to its versatile features, accurate alert mechanisms, end-to-end monitoring, consistent customer service and support, and straightforward pricing. Instana Dynamic APM is praised for its real-time data generation and fast implementation, but lacks certain features and anomaly detection based on AI. New Relic is a stable and reliable solution with a simple user interface, making it easier to use than other tools.
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"Its GUI is really good and it easy to understand for non-technical users."
"It is a stable solution."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"It's great for monitoring services and applications."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"With Instana, the interface and the UI are very simple to use."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"It offers helpful user metrics so we can learn more about the user experience."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The solution is quite stable."
"The pricing is pretty good."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"The solution's monitoring is pretty weak and should be improved."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"New Relic has a better UI in terms of how it presents the data."
"Its SLI and SLA features need improvement in setting up alerts."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"We have had issues with our agents going offline."
"I would like an infrastructure network that provides real-time views, showing the issues."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"Compared to their competitors, they are missing some features at the moment."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
Instana Dynamic APM is ranked 20th in Application Performance Monitoring (APM) and Observability with 12 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. Instana Dynamic APM is rated 7.4, while New Relic is rated 8.6. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, IBM Application Performance Management, Elastic Observability and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Google Cloud's operations suite (formerly Stackdriver). See our Instana Dynamic APM vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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