We performed a comparison between New Relic and Instana Dynamic APM based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic is preferred over Instana Dynamic APM due to its versatile features, accurate alert mechanisms, end-to-end monitoring, consistent customer service and support, and straightforward pricing. Instana Dynamic APM is praised for its real-time data generation and fast implementation, but lacks certain features and anomaly detection based on AI. New Relic is a stable and reliable solution with a simple user interface, making it easier to use than other tools.
"Its GUI is really good and it easy to understand for non-technical users."
"With Instana, the interface and the UI are very simple to use."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"The overall capabilities are the most valuable."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"It's great for monitoring services and applications."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"We detect issues using dashboards that we built on New Relic."
"It is stable and scalable."
"The stability of New Relic APM is very good."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"End-user Synthetics and monitoring are very good."
"The solution's monitoring is pretty weak and should be improved."
"Its SLI and SLA features need improvement in setting up alerts."
"The integration could be improved with more plugins or open API."
"Maybe log monitoring could be better."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"We'd always like to see additional functionalities."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"I haven't come across any features that are lacking."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
Instana Dynamic APM is ranked 18th in Application Performance Monitoring (APM) and Observability with 12 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. Instana Dynamic APM is rated 7.4, while New Relic is rated 8.6. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, Elastic Observability, IBM Application Performance Management and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Google Cloud's operations suite (formerly Stackdriver). See our Instana Dynamic APM vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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