We performed a comparison between Instana Dynamic APM and ServiceNow Cloud Observability based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Instana Dynamic APM is auto-instrumentation."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."
"With Instana, the interface and the UI are very simple to use."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"It's great for monitoring services and applications."
"The overall capabilities are the most valuable."
"The UI is very intuitive."
"The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature."
"The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"Its SLI and SLA features need improvement in setting up alerts."
"The integration could be improved with more plugins or open API."
"They could improve the product’s dashboards and provide more dashboard options."
"New Relic has a better UI in terms of how it presents the data."
"Maybe log monitoring could be better."
"We'd always like to see additional functionalities."
"The dashboard and graphics must be improved."
"The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement."
"The design of this solution is not very intuitive and probably could come with more friendly tips for beginners."
Instana Dynamic APM is ranked 20th in Application Performance Monitoring (APM) and Observability with 12 reviews while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. Instana Dynamic APM is rated 7.4, while ServiceNow Cloud Observability is rated 7.4. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, New Relic, IBM Application Performance Management and Elastic Observability, whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Elastic Observability. See our Instana Dynamic APM vs. ServiceNow Cloud Observability report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
