We performed a comparison between Informatica Business Process Manager and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Informatica Business Process Manager is easy to use and learn."
"I know that there are two good features, APN and ServiceNow but we haven't explored all of its features yet."
"There isn't any human touch involved. It's just an automated business process to build different applications and talking to various APIs using the client's ecosystems. We then build new functionalities out of it."
"The solution is operating well overall."
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"Powerful, full-featured business process management with excellent support"
"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"The initial setup is pretty straightforward."
"We haven't had many technical issues. We don't use all of the components of the tool that are more complex and error-prone."
"I need to have some insight into the tool's cloud capabilities."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"Pega's technical support could be better."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
Informatica Business Process Manager is ranked 20th in Business Process Management (BPM) with 2 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Informatica Business Process Manager is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of Informatica Business Process Manager writes "An easy-to-use solution for ETL purposes ". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Informatica Business Process Manager is most compared with Apache Airflow, Camunda and Oracle BPM, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Informatica Business Process Manager vs. Pega BPM report.
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