We performed a comparison between iGrafx Process360 Live Platform and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has simplified compliance with regulations and company standards."
"The solution is very stable."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Simulation is most valuable."
"We found the technical support to be helpful."
"Provides a valuable BPMN feature."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"This is a flexible tool compared to some other solutions."
"iServer has valuable features for workflow and document management."
"We like the governance."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"I have to think less with this solution. It's simple."
"The initial setup is easy."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"With iGrafx, the implementation and the licensing were pretty complex."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"I would love to see a template and shapes for customer journey mapping."
"The price could be more competitive."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"Requirements management needs to be improved."
"It runs relatively slowly."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"The migration tool needs to be included in the main package, and not as a separate license."
"I haven't used this solution long enough to know what areas could be improved."
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iGrafx Process360 Live Platform is ranked 15th in Business Process Design with 15 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. iGrafx Process360 Live Platform is rated 8.4, while iServer is rated 7.2. The top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX. See our iGrafx Process360 Live Platform vs. iServer report.
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