IFS Cloud Platform vs VMware Service Manager comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IFS Cloud Platform and VMware Service Manager based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the distribution module.""What I like about IFS Applications is that it's easier to use and implement than SAP. I also like that the IFS Applications team is more flexible than the SAP team.""IFS Applications is an all-in-one solution for finance, accounting, and production.""The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos.""The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly.""Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner.""There tends not to be a massive weakness in the product itself, as weaknesses can quickly be resolved in the next patch or the next release.""Individual user profiles that can be configured as templates to minimize data entry."

More IFS Cloud Platform Pros →

"We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues.""All of the features are very suitable for us. It is also a stable solution.""It provides us with improved maintenance cycles."

More VMware Service Manager Pros →

Cons
"Customization needs to be improved.""The solution needs to improve its documentation and user-friendliness.""The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult.""The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud.""The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement.""There should be some improvements in the predefined templates in IFS Applications.""I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue.""IFS Applications is not robust enough to handle high-volume transactions, so it's not suitable for larger enterprises."

More IFS Cloud Platform Cons →

"It needs to improve user roles and access rights.""Its automation feature needs improvement. They can include the vRealize Automation feature in this solution.""Not a ten because the price is high."

More VMware Service Manager Cons →

Pricing and Cost Advice
  • "It is better to buy implementation services from IFS than from partners"
  • "Licensing is on an annual basis, with no additional costs."
  • "Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."
  • "Pricing is an area that could be improved. They could be more competitive."
  • "IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."
  • "There's an additional yearly cost for support."
  • "There are varying license levels that you can purchase."
  • "IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."
  • More IFS Cloud Platform Pricing and Cost Advice →

  • "The price depends on different enterprises. As compared to Citrix, VMware is reasonable."
  • More VMware Service Manager Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
    Top Answer:IFS Cloud Platform is not a cheap solution, and it is an extremely functional one. I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions. From a price… more »
    Top Answer:I think that with the latest version of the product in the cloud, the user experience is very good since it is highly configurable and very capable software. I have seen that one of the areas that my… more »
    Ask a question

    Earn 20 points

    Ranking
    8th
    out of 48 in IT Asset Management
    Views
    486
    Comparisons
    319
    Reviews
    16
    Average Words per Review
    817
    Rating
    7.8
    23rd
    out of 48 in IT Asset Management
    Views
    518
    Comparisons
    245
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    IFS Applications, Assyst, IFS Cloud
    Learn More
    Overview

    IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service​​​​​​​. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,500 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.

    VMware Service Manager automates IT Service Management by providing a powerful workflow engine to drive IT Service processes.
    Sample Customers
    Carlsberg, Pukka, Aston Martin, Sky, China Airlines, Cimcorp, Mini, Pepsi.
    Seventy Seven Energy Inc., Symantec, KBC, Vodafone, Region Hovedstaden, Bank Audi, Hewlett-Packard, BT Global Services, Edogawa City Council, HDFC Bank Limited, Bank Al Bilad, ABN AMRO N.V. Singapore, Savvis, Abu Dhabi Ports Company, SAP AG, Fundaments, T-Systems
    Top Industries
    REVIEWERS
    Manufacturing Company46%
    Educational Organization15%
    Transportation Company8%
    Training & Coaching Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Manufacturing Company11%
    Government8%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Government15%
    Financial Services Firm15%
    Manufacturing Company9%
    Computer Software Company9%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise34%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise24%
    Large Enterprise54%
    Buyer's Guide
    IT Asset Management
    March 2024
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    IFS Cloud Platform is ranked 8th in IT Asset Management with 29 reviews while VMware Service Manager is ranked 23rd in IT Asset Management. IFS Cloud Platform is rated 7.8, while VMware Service Manager is rated 7.2. The top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". On the other hand, the top reviewer of VMware Service Manager writes "It needs to improve user roles and access rights. It provides us with improved maintenance cycles". IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and IBM Maximo, whereas VMware Service Manager is most compared with ServiceNow and BMC Remedy .

    See our list of best IT Asset Management vendors and best License Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.