IBM Tivoli NetCool Impact vs OpenText Operations Bridge comparison

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582 views|372 comparisons
100% willing to recommend
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1,182 views|531 comparisons
91% willing to recommend
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Executive Summary

We performed a comparison between IBM Tivoli NetCool Impact and OpenText Operations Bridge based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events.""The solution is great at being able to fetch almost any kind of file.""This product allows us to make use of open-source products, including running Java code.""The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."

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"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure.""It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks.""It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's.""You can create an application topology that shows relationships between different components.""The most valuable feature is its ability to integrate with everything.""The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events.""Flexible dashboard with the availability of widgets.""Purely, its flexibility is the most valuable aspect. It is hugely configurable."

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Cons
"Stability-wise, this product needs to be improved.""For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle.""The solution is somewhat complicated. It's not exactly straightforward.""IBM is not investing in the development of the on-premise version of this solution."

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"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering.""In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears.""Implementation could be improved.""The pricing could be improved.""What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much.""pology-based event correlation does not work well with NNM events.""I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers.""I'm not aware of areas that need improvement."

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Pricing and Cost Advice
  • "The licensing is yearly, and although I'm happy with the pricing I do think it could be better."
  • "Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."
  • More IBM Tivoli NetCool Impact Pricing and Cost Advice →

  • "Setup costs can be high depending on the partner, but it is worth it."
  • "It is competitive."
  • "Pricing is very flexible and depends on the modules selected as per the requirement."
  • "The licensing cost for this solution is approximately $1,000 USD."
  • "The cost is very high."
  • "As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
  • "The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
  • More OpenText Operations Bridge Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events.
    Top Answer:IBM is not investing in the development of the on-premise version of this solution. They are only fixing bugs. Everything is now done on the new pack, Cloud Pak. Tivoli NetCool Impact was a good… more »
    Top Answer:The primary use case of NetCool Impact is event correlation. For example, we are able to manage all the events inside Omnibus. If we want to create an integration with a ticket, we cannot use Omnibus… more »
    Top Answer:The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and… more »
    Top Answer:I'm not aware of areas that need improvement.
    Ranking
    9th
    out of 20 in Event Monitoring
    Views
    582
    Comparisons
    372
    Reviews
    1
    Average Words per Review
    581
    Rating
    8.0
    8th
    out of 20 in Event Monitoring
    Views
    1,182
    Comparisons
    531
    Reviews
    3
    Average Words per Review
    513
    Rating
    7.7
    Comparisons
    Also Known As
    Tivoli NetCool Impact
    Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
    Learn More
    IBM
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    Overview
    IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.
    OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
    Sample Customers
    Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
    GE Money Bank, Bank AlJazira, Tech Mahindra
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm30%
    Energy/Utilities Company10%
    Computer Software Company10%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm40%
    Comms Service Provider20%
    Computer Software Company20%
    Government7%
    VISITORS READING REVIEWS
    Manufacturing Company20%
    Financial Services Firm18%
    Computer Software Company10%
    Government8%
    Company Size
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise7%
    Large Enterprise78%
    REVIEWERS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    Buyer's Guide
    Event Monitoring
    March 2024
    Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 4 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. IBM Tivoli NetCool Impact is rated 7.8, while OpenText Operations Bridge is rated 7.8. The top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, ScienceLogic and IDERA SQL Safe Backup, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus.

    See our list of best Event Monitoring vendors.

    We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.