We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"Free ingestion for Azure logs (with E5 licence)"
"I like the KQL query. It simplifies getting data from the table and seeing the logs. All you need to know are the table names. It's quite easy to build use cases by using KQL."
"Sentinel improved how we investigate incidents. We can create watchlists and update them to align with the latest threat intelligence. The information Microsoft provides enables us to understand thoroughly and improve as we go along. It allows us to provide monthly reports to our clients on their security posture."
"Sentinel enables us to ingest data from our entire ecosystem. In addition to integrating our Cisco ASA Firewall logs, we get our Palo Alto proxy logs and some on-premises data coming from our hardware devices... That is very important and is one way Sentinel is playing a wider role in our environment."
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications."
"Previously, it was a little bit difficult to find where an incident came from, including which IP address and which country. So in Sentinel, it's very easy to find where the incident came from since we can easily get the information from the dashboard, after which we take action quickly."
"We are able to deploy within half an hour and we only require one person to complete the implementation."
"The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high."
"The threat protection network is the most valuable feature, because when you get an offense, you can actually trace it back to where it originated from, how it originated, and why."
"On the back-end, Watson helps me figure out an exact problem, sometimes giving me the result."
"The correlation and the parsing are important features, since it is very important for a SIEM to have a good scalability and performance."
"It's quite scalable. We have upgraded some solutions from 1000 APS up to 3500 APS to 5000 APS. It's a good solution, they have no scalability issues."
"It is a scalable solution."
"Improves visibility and has a great new dashboard."
"The product provides a complete platform for ingesting the log, doing the correlations and handling the runtime."
"The solution is reliable."
"Even other products we have that feed into it, instead of having to watch all of them we only have to watch one. For example, we have CrowdStrike, so instead of having to pay attention that solution - because their dashboard doesn't really pop when an alarm comes up - we can see issues with the red on the LogRhythm alarm. That is very nice."
"It gives us insight into our entire installation, where we are multiple sites, going as far as the East Coast to the Central West Coast."
"We have NetFlow information going into it, so we can examine a lot of traffic patterns and anomalies, especially if something stands out and is not the baseline. This helps a lot."
"The major feature of this solution is its easy configuration which helps different team members to work on it effectively. This kind of feature is not available in other solutions because of a request for specialised schemes for configuration report extraction and searching. Another feature that I really admire is the significant improvement in the compliance in the auditing process by the solution. Our organisation-specific complaints require where the mailbox data needs to be forwarded, stored and searchable for a certain time period. This solution categorises data based on different types, which include cold, warm and hot data. These features allow faster and easier extraction of any data even if the event was occurring several years ago. I also like other features, especially user behaviour analysis and automation. If suddenly someone accesses your side or an unusual traffic is recorded from a user the solution flags it very effectively."
"The Web Console is my favorite. It enables me, at a glance, to see the health of the environments."
"In terms of security, LogRhythm NextGen SIEM is great."
"It seems like it will scale easily with the way our environment is set up."
"The ability for me to go into the Web UI, and just learn what's going on in my environment."
"The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything..."
"Not all information shows up in Sentinel. Sometimes there are items provided in 365 and if you looked in Sentinel you would not see them and therefore think they do not exist. There can be discrepancies between Microsoft tools."
"If Azure Sentinel had the ability to ingest Azure services from different tenants into another tenant that was hosting Azure Sentinel, and not lose any metadata, that would be a huge benefit to a lot of companies."
"The playbook is a bit difficult and could be improved."
"When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel"
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate."
"Everyone has their favorites. There is always room for improvement, and everybody will say, "I wish you could do this for me or that for me." It is a personal thing based on how you use the tool. I do not necessarily have those thoughts, and they are probably not really valuable because they are unique to the context of the user, but broadly, where it can continue to improve is by adding more connectors to more systems."
"There should be easier and wider integration opportunities. There should be more opportunities for integration with CTI info sharing areas. On platforms where you exchange CTI, there should be more visibility connected to what we share, what we can reach, or what options are connected to CTI info sharing. This is one area where they could add value because we cannot integrate it easily with QRadar. If a client has a legacy or already existing solutions for CTI, we cannot ask them to forget it because we cannot guarantee that QRadar is able to deliver everything connected to this area."
"The Indian tech support is not helpful."
"IBM QRadar User Behavior Analytics is good, but I think the functionality should be much more integrated. You should have easy access to the artifacts if you are doing a particular investigation. It's good, but other team solutions like LogRhythm are actually merging the functionality. So, I think that is something IBM can work on."
"There could be better integration with the solution."
"Maybe there should be more custom rules in the exchange. Basically, we are using a lot of threat rules, so maybe they'll develop something like that."
"I don't look at only the features and benefits; I also look at the price. It is a bit expensive when compared with other solutions. It is expensive for specific deployment topologies, and the decision-makers go for alternatives like ArcSight. It should also have more AI features or capabilities for better threat intelligence. The more it uses machine learning, the better would be the dashboard, analytics, and other things."
"I would like the rule creation interface to be much more user-friendly in the next release."
"Technical support is good, but not great."
"We use Windows Event Forwarding to collect the logs from our Windows clients, and the logs get aggregated as one data source on that collector. Therefore, finding logs specific to one particular Windows system requires some creativity in how we search the SIEM."
"My biggest issue - I know that they say they're doing it - is that the API-building is extremely important. They keep saying it's coming, it's coming. It's not coming fast enough. I don't care if they need to double their team size to get it out there quicker, the world is already in the cloud and we can't monitor it. That's a big problem for us. My boss keeps coming to me about it. That's an issue."
"We had a little bit of difficulty implementing a disaster recovery situation because it was leveraging only Microsoft native DNS and it wouldn't work with our Infoblox DNS deployment that we use in our environment. They've been working on that behind the scenes."
"I would like a more fuller implementation of STIX/TAXII so I can pull in some of the government lists without having to go implement a whole new STIX/TAXII platform."
"For our market, the solution is quite expensive. It would be ideal if they could work on and improve their existing pricing plans to help make it more affordable in our country."
"The installation was a bit complex because we are running a virtual infrastructure."
"I have probably submitted half a dozen log parser requests, and I keep finding more stuff that we need to keep an eye on that doesn't have a definition in LogRhythm."
"Technical support could use a little work in the terms of responding back. The feedback that we received is they do need a little more staff."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Fortinet FortiSIEM and Sentinel, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM, LogRhythm Axon and Elastic Security. See our IBM Security QRadar vs. LogRhythm SIEM report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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