We performed a comparison between IBM Maximo and QuickBooks based on real PeerSpot user reviews.
Find out in this report how the two Billing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The large range of configurability of the product is great, since everyone has a different way of doing things."
"Provides great flexibility."
"It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world."
"We were able to scale perfectly."
"The most valuable feature is the ability to correct maintenance."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"The incident management feature is good because it allows you to keep track of and classify issues."
"The most valuable features are the ability to create work orders and preventative maintenance."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"they even thought about different industries, so that if you're in a service industry, if you're in a retail industry, or you're in construction, they have set up some of the initial out-of-the-box setups, so that you have something that looks kind of like your industry. So for me, I'm an accountant consulting. I do not need an Account called "Dental Equipment." It's flexible to fit your industry."
"Gives me the ability to do deep dives into accounting research."
"QuickBooks is easy-to-use software."
"QuickBooks is known for its inventory and manufacturing features, it's a versatile accounting software that covers various aspects of financial management."
"The most valuable feature of the solution stems from its reporting capabilities."
"It is user-friendly, making it accessible for business owners who often handle their own bookkeeping."
"The solution is stable."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"You can get lost using the application"
"It's not user-friendly. It could use shortcuts for frequently requested services."
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"The initial setup was complex, because it is a complex product."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"We would like to have data conversion and upload applications included, without having to pay separately for them."
"The reporting in QuickBooks is terrible and there's no flexibility in it. It only has standard reports that you can modify slightly."
"As of right now, you cannot edit secondary lists in a batch feature."
"While the data protection is commendable, there is room for improvement in the dashboard."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
"The customer response team is slow and sometimes causes the user to have a loss."
IBM Maximo is ranked 2nd in Billing Software with 23 reviews while QuickBooks is ranked 3rd in Billing Software with 16 reviews. IBM Maximo is rated 8.0, while QuickBooks is rated 8.0. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of QuickBooks writes "Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement ". IBM Maximo is most compared with ServiceNow, NetSuite ERP, JIRA Service Management, ABB Ability Asset Suite EAM and Mainsaver CMMS, whereas QuickBooks is most compared with Puzzle, Salesforce Quote-to-Cash, SIRIUS Abak360 and Stripe Billing. See our IBM Maximo vs. QuickBooks report.
See our list of best Billing Software vendors.
We monitor all Billing Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.