We performed a comparison between IBM MaaS360 and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft's cloud comes with a lot of extra features that are free of charge."
"The stability is good."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"It is a helpful tool to manage BYOD policies."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"The most valuable feature is the policy CSPs."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"We've found the scalability to be very good."
"The product’s most valuable feature is email, browser, and application security."
"The solution is easy to implement."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"Remote enablement feature and access to internal resources on the VPN."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The most valuable feature of this solution is the Patch Management."
"The patch manager is good, and it's easy to use."
"The solution is stable."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"The setup is pretty simple."
"The solution is time-saving and resource-saving."
"The reporting tool is very good."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"Intune does not provide real-time visibility."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"What would make this product better is adding more security policies and features in the next upgrade."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"The price could be lower."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"User interface is basic and not very intuitive."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"The UI has room for improvement."
"They should allow for the building of custom reports with graphics."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"ManageEngine Endpoint Central’s scalability could be improved."
"It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers."
"Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade."
"There is a slight delay in customer support, which is something that can be improved."
"The solution is expensive."
"Desktop Central has very good information, however, you can't customize the dashboards."
"In relation to ManageEngine Endpoint Central, ManageEngine NGAV seems to be completely useless right now."
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IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews. IBM MaaS360 is rated 7.8, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Lookout, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl. See our IBM MaaS360 vs. ManageEngine Endpoint Central report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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