IBM FileNet vs Microsoft OneDrive vs OpenText Documentum Content Management comparison

The compared IBM and Microsoft solutions aren't in the same category. IBM is ranked #4 in ECM , with an average rating of 8.0, and holds a 9.4% mindshare in the category. Microsoft is ranked #11 in CCP , and holds a 9.6% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 92% of Microsoft users who would recommend it.

IBM FileNet

Read 102 IBM FileNet reviews

3,570 Views
3,284 Comparison Views

91% willing to recommend

Microsoft OneDrive

Read 25 Microsoft OneDrive reviews

2,402 Views
1,513 Comparison Views

92% willing to recommend

OpenText Documentum Content...

Read 32 OpenText Documentum Content Management reviews

3,726 Views
3,204 Comparison Views

83% willing to recommend

IBM FileNet

Microsoft OneDrive

OpenText Documentum Content...

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Executive Summary

We performed a comparison between IBM FileNet, Microsoft OneDrive, and OpenText Documentum Content Management based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: July 2025).

Buyer's Guide

Enterprise Content Management

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

Enterprise Content Management

Content Collaboration Platforms

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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Victor Bayouwa

Owner at VBTECH-IT

I love the backup capabilities and the offline sync

We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups. The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again. It takes too long for…

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Ashish Shelar

Technical Manager at Thames Water

Offers version control capabilities, easy to set up but highly-priced

The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most useful feature is its persistent storage. Also, the full-text search and attribute searching are valuable."

"The most valuable features of IBM File Manager are workflow, content, and process capabilities."

"The product is robust and can process a lot of documents for enterprise content management."

"The natural interpolatability with IBM Datacap, that is a key component of our solution, as well as with BPM, and WebSphere Portal. That's why we prefer FileNet instead of some other, less world-class solution."

"If we run into problems, which is inevitable (and we run into problems all the time), we get quick responses and good solutions back from the technical support."

"The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA."

"It provides good stability and scalability for huge enterprises as well."

"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."

More IBM FileNet pros

"We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives)."

"They have support for integration with a lot of tools."

"The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications."

"It is simple to use and it allows me to give me the opportunity to access anything I want from any device."

"It is free if you use Microsoft Office 365."

"The most valuable feature of the solution is the amount of space allotted to each user that is issued a subscription."

"It's quite easy to use and then of course it is quite well integrated to the rest of Office 365."

"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."

More Microsoft OneDrive pros

"The most impactful thing is the size, which is almost 25 TB."

"OpenText Documentum's composition is good. It is convenient and straight out of the box."

"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."

"The most valuable feature of OpenText Documentum is the versioning."

"The most valuable features of this solution are the security, storage, and document search capability."

"It has the ability to categorize and search."

"OpenText Documentum has improved availability and performance in our organization."

"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."

More OpenText Documentum Content Management pros

Cons

"This solution could be improved with the ability to present the file system from FileNet."

"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."

"We do have some individuals that do need to come up to speed on it technically, and the only onsite training for Case Manager is in Europe, there is not a lot of US-based training. So they have to do all their training online rather than being able to go and have a good bootcamp-style training somewhere nearby."

"We would like to have more automation of rollout solutions."

"FileNet needs improvement in pricing as it has become very expensive."

"There is no room for improvement in the current version of FileNet, and I have not identified any potential new features or existing problems that require attention."

"The FileNet API seems like it is very difficult and not transparent."

"However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count."

More IBM FileNet cons

"Recent functionality changes have actually made the product more confusing to use."

"No one gets an alert when files are deleted."

"Support has not been the same since the beginning of COVID lockdowns."

"It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth."

"The technical support is really very bad."

"The online application is quite limited, for this and other Office offerings."

"Microsoft OneDrive could improve because it doesn't support backing up .PST files, which are Outlook data files, and email archives. This is a substantial setback when it comes to Microsoft OneDrive."

"The solution has sub-folders, which are visible to various team members. If you want to ensure the information is private, you would need to have a certain level of seniority in the office."

More Microsoft OneDrive cons

"The vertical application could be improved."

"OpenText Documentum needs to improve its support."

"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."

"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."

"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."

"The price is quite high as the licensing prices are significant."

"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."

"Sometimes DocBroker cannot see the DocBase."

More OpenText Documentum Content Management cons

Pricing and Cost Advice

"FileNet is not cheap, but you absolutely get what you pay for. "

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."

"My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before."

"The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."

"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."

"IBM FileNet is an expensive solution."

"The platform is inexpensive."

"Yearly, we pay for the maintenance, which is $20,000."

More IBM FileNet pricing and cost advice

"The licensing is expensive and on a yearly basis."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"We pay a lot for the Enterprise version, but it is a premium service."

"This is a pricy solution, given that we are only using it at 50% capacity."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

"The price is considered affordable now."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The product is expensive."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"It is quite an expensive product."

"OpenText Documentum's pricing is good."

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

11%

Government

10%

Insurance Company

Financial Services Firm

13%

Computer Software Company

11%

Educational Organization

Government

Financial Services Firm

19%

Government

13%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is so...

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What needs improvement with IBM FileNet?

The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; w...

See all answers

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What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of gr...

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on ...

See all answers

What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...

See all answers

Comparisons

SharePoint vs IBM FileNet

Compared 17% of the time

OpenText Content Management vs IBM FileNet

Compared 15% of the time

Hyland OnBase vs IBM FileNet

Compared 8% of the time

Alfresco vs IBM FileNet

Compared 7% of the time

OpenText Content Manager vs IBM FileNet

Compared 6% of the time

More IBM FileNet Competitors

Box vs Microsoft OneDrive

Compared 17% of the time

ShareFile vs Microsoft OneDrive

Compared 16% of the time

SharePoint vs Microsoft OneDrive

Compared 11% of the time

Atlassian Confluence vs Microsoft OneDrive

Compared 11% of the time

M-Files vs Microsoft OneDrive

Compared 2% of the time

More Microsoft OneDrive Competitors

SharePoint vs OpenText Documentum Content Management

Compared 21% of the time

OpenText Content Management vs OpenText Documentum Content Management

Compared 15% of the time

Alfresco vs OpenText Documentum Content Management

Compared 13% of the time

Hyland OnBase vs OpenText Documentum Content Management

Compared 9% of the time

OpenText Content Manager vs OpenText Documentum Content Management

Compared 5% of the time

More OpenText Documentum Content Management Competitors

Product Reports

Buyer's Guide

IBM FileNet

July 2025

Download IBM FileNet product report

Buyer's Guide

Microsoft OneDrive

July 2025

Download Microsoft OneDrive product report

Buyer's Guide

OpenText Documentum Content Management

July 2025

OpenText Documentum Content Management report

Download OpenText Documentum Content Management product report

Also Known As

No data available

MS OneDrive

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.

Microsoft

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?

Security: Robust security features ensure content protection.
Metadata Management: Advanced handling of metadata enhances organization.
Integration: Seamless connectivity with systems like SAP and Salesforce.
Lifecycle Management: Comprehensive support for document lifecycles.
Automation Engine: Streamlined workflows through intuitive automation.

What benefits or ROI can users expect?

Improved Efficiency: Centralized management reduces redundancies.
Regulatory Compliance: Helps meet industry standards easily.
Scalability: Accommodates growing content volumes effortlessly.
Enhanced Collaboration: Facilitates document sharing and teamwork.
Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Enterprise Content Management

July 2025

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