IBM FileNet vs Microsoft OneDrive vs OpenText Documentum Content Management comparison

The compared IBM and Microsoft solutions aren't in the same category. IBM is ranked #4 in ECM , with an average rating of 8.0, and holds a 9.4% mindshare in the category. Microsoft is ranked #11 in CCP , and holds a 9.6% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 92% of Microsoft users who would recommend it.

IBM FileNet

Read 102 IBM FileNet reviews

3,570 Views
3,284 Comparison Views

91% willing to recommend

Microsoft OneDrive

Read 25 Microsoft OneDrive reviews

2,402 Views
1,513 Comparison Views

92% willing to recommend

OpenText Documentum Content...

Read 32 OpenText Documentum Content Management reviews

3,726 Views
3,204 Comparison Views

83% willing to recommend

IBM FileNet

Microsoft OneDrive

OpenText Documentum Content...

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Executive Summary

We performed a comparison between IBM FileNet, Microsoft OneDrive, and OpenText Documentum Content Management based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: July 2025).

Buyer's Guide

Enterprise Content Management

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

Enterprise Content Management

Content Collaboration Platforms

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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Victor Bayouwa

Owner at VBTECH-IT

I love the backup capabilities and the offline sync

We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups. The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again. It takes too long for…

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Ashish Shelar

Technical Manager at Thames Water

Offers version control capabilities, easy to set up but highly-priced

The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM FileNet supports our document management and compliance processes."

"Users are able to create their own content, and they can manage their own sets of tasks, to work at their own pace and get their jobs done."

"IBM FileNet has improved our organization with its single collaboration space."

"The features that I have found most valuable include the Data Capture and Case Manager features."

"For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt."

"The beauty is the response time. It is very good nowadays within the platform."

"The important features to me are that it is stable, scalable, and the integration between this platform and the other platforms is very good."

"FileNet can for sure cover the requirements of a medium and a big company, because of the scalability and the possibility to connect with many other IBM products."

More IBM FileNet pros

"It was extremely easy to setup."

"The feature that I have found the most valuable is that Microsoft OneDrive works with any Enterprise Cloud Solutions Office app. You can edit a document on the cloud, share documents with your colleagues, and monitor changes. You can access your work almost anywhere. You can also sync Microsoft OneDrive with your workstation so that whatever you are working on gets automatically backed up to the cloud at regular intervals. So even if your system crashes, you still have a copy of your documents in the cloud, which I found very useful."

"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."

"The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications."

"It is well integrated with other Microsoft products."

"With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues."

"It's quite easy to use and then of course it is quite well integrated to the rest of Office 365."

"Ability to share documents."

More Microsoft OneDrive pros

"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."

"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."

"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."

"Documentum is a highly scalable document management solution because it's built on a solid platform."

"OpenText Documentum is a robust choice for enterprise-level document management."

"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."

"I recommend Documentum as it supports big systems and offers good integration."

"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."

More OpenText Documentum Content Management pros

Cons

"The application's processing engineer needs to be more advanced."

"The setup process is very complex."

"I would like IBM to improve with each release, continue moving towards a continual, tighter integration, and build solutions that take advantage of all the different modules the platform has from one place."

"I'd like to see more cognitive. That's obviously where all of our world is going. I think if we can have more of those types of features and functions as a core, out of the box, that would be very helpful for us and our space."

"The installation and configuration to start up needs expert level knowledge."

"Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly."

"There is room for improvement in the scanning solution, Datacap. It's improving all the time. But since it's more an end-user software, the end-users are constantly improving their processes, and I believe that sometimes we're not catching up with their requirements."

"I would like to see Azure AD added."

More IBM FileNet cons

"OneDrive is a bit behind competing products like Dropbox and Box."

"It is not very stable because there are a lot of bugs."

"The file structure insight could be made more flexible like for creating more flexible folders."

"An increase in the capacity of storage in the free version would be nice."

"The initial setup is not easy."

"It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth."

"The user interface sometimes fails and when it cannot connect, it does not give the reason why."

"The solution has sub-folders, which are visible to various team members. If you want to ensure the information is private, you would need to have a certain level of seniority in the office."

More Microsoft OneDrive cons

"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."

"The biggest issue for us is the price of the product."

"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."

"The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located."

"The user interface can be improved."

"An area that needs to improve is how to reduce storage space on the AWS site."

"The price is quite high as the licensing prices are significant."

"The vertical application could be improved."

More OpenText Documentum Content Management cons

Pricing and Cost Advice

"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."

"IBM FileNet is an expensive solution."

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."

"The licensing cost of FileNet is comparable."

"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."

"FileNet is not cheap, but you absolutely get what you pay for. "

"The platform is inexpensive."

"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."

More IBM FileNet pricing and cost advice

"The licensing is expensive and on a yearly basis."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

"We pay a lot for the Enterprise version, but it is a premium service."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"This is a pricy solution, given that we are only using it at 50% capacity."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"The price is considered affordable now."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"The product is expensive."

"It is quite an expensive product."

"OpenText Documentum's pricing is good."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

11%

Government

10%

Insurance Company

Financial Services Firm

13%

Computer Software Company

11%

Educational Organization

Government

Financial Services Firm

19%

Government

13%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is so...

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What needs improvement with IBM FileNet?

The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; w...

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What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of gr...

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on ...

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What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...

See all answers

Comparisons

SharePoint vs IBM FileNet

Compared 17% of the time

OpenText Content Management vs IBM FileNet

Compared 15% of the time

Hyland OnBase vs IBM FileNet

Compared 8% of the time

Alfresco vs IBM FileNet

Compared 7% of the time

OpenText Content Manager vs IBM FileNet

Compared 6% of the time

More IBM FileNet Competitors

Box vs Microsoft OneDrive

Compared 17% of the time

ShareFile vs Microsoft OneDrive

Compared 16% of the time

SharePoint vs Microsoft OneDrive

Compared 11% of the time

Atlassian Confluence vs Microsoft OneDrive

Compared 11% of the time

M-Files vs Microsoft OneDrive

Compared 2% of the time

More Microsoft OneDrive Competitors

SharePoint vs OpenText Documentum Content Management

Compared 21% of the time

OpenText Content Management vs OpenText Documentum Content Management

Compared 15% of the time

Alfresco vs OpenText Documentum Content Management

Compared 13% of the time

Hyland OnBase vs OpenText Documentum Content Management

Compared 9% of the time

OpenText Content Manager vs OpenText Documentum Content Management

Compared 5% of the time

More OpenText Documentum Content Management Competitors

Product Reports

Buyer's Guide

IBM FileNet

July 2025

Download IBM FileNet product report

Buyer's Guide

Microsoft OneDrive

July 2025

Download Microsoft OneDrive product report

Buyer's Guide

OpenText Documentum Content Management

July 2025

OpenText Documentum Content Management report

Download OpenText Documentum Content Management product report

Also Known As

No data available

MS OneDrive

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.

Microsoft

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?

Security: Robust security features ensure content protection.
Metadata Management: Advanced handling of metadata enhances organization.
Integration: Seamless connectivity with systems like SAP and Salesforce.
Lifecycle Management: Comprehensive support for document lifecycles.
Automation Engine: Streamlined workflows through intuitive automation.

What benefits or ROI can users expect?

Improved Efficiency: Centralized management reduces redundancies.
Regulatory Compliance: Helps meet industry standards easily.
Scalability: Accommodates growing content volumes effortlessly.
Enhanced Collaboration: Facilitates document sharing and teamwork.
Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Enterprise Content Management

July 2025

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