We performed a comparison between IBM BPM and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."We can scale by increasing the infrastructure which is currently running."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"It is a very powerful solution."
"By automating several tasks, we have already reduced a lot of work for the business."
"IBM BPM is both scalable and stable."
"I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system."
"Its Analytics is the most valuable feature."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"The tool is low code which saves you from a developer."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"Process versioning was tricky, not straightforward."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"The solution can improve integration with SAP, CRM, and Salesforce, which is not capital-intensive."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"There is room for improvement in the stability."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"The initial setup was complex."
"Table line item extraction is not possible through Quick Capture."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"There needs to be more accessible certification and better pricing."
"Kofax should improve its handwritten extractions."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. IBM BPM is rated 7.8, while Tungsten TotalAgility is rated 8.2. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA.
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