Honeycomb.io vs OpenText Real User Monitoring comparison

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Honeycomb.io Logo
2,724 views|2,379 comparisons
100% willing to recommend
OpenText Logo
707 views|526 comparisons
55% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Honeycomb.io and OpenText Real User Monitoring based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team."

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"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application.""The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools.""The most valuable feature is application performance monitoring.""Very easy to implement.""The reporting feature is good for us.""The technical support is good at resolving issues.""Real User Monitor has improved our productivity."

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Cons
"The process of log scraping gets delayed on Honeycomb.io. At times, it gives false alerts to the application team."

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"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely.""One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap.""This technology is considered to be older.""We would like to see support for non-Windows environments.""When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported.""Some issues with login errors.""Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."

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Pricing and Cost Advice
Information Not Available
  • "The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
  • "If I compare with other vendors, other vendors are more expensive"
  • "Not expensive."
  • More OpenText Real User Monitoring Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team.
    Top Answer:The process of log scraping gets delayed on Honeycomb.io. At times, it gives false alerts to the application team. It would be good if Honeycomb.io could integrate with third-party tools or paid… more »
    Top Answer:There aren't any specific use cases for the solution as such. In our company, we use the solution for SLA and SLO-related work.
    Top Answer:Real User Monitor has improved our productivity.
    Top Answer:Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
    Top Answer:We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our… more »
    Ranking
    Views
    2,724
    Comparisons
    2,379
    Reviews
    1
    Average Words per Review
    414
    Rating
    8.0
    Views
    707
    Comparisons
    526
    Reviews
    1
    Average Words per Review
    430
    Rating
    8.0
    Comparisons
    Also Known As
    Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
    Learn More
    Honeycomb.io
    Video Not Available
    Overview

    Many offerings tout observability. How is Honeycomb different? We have defined what Observability is and have built a tool to help modern Dev, DevOps and Site Reliability Engineering teams operate more efficiently. Because it’s all about delivering high quality code, maintaining reliability and getting precious time back.

    We made a critical decision to provide a seamless, current view of your system (from logs to events and traces) in a single data store, regardless of how complex your architecture is. This means you no longer have to toil with multiple tools or stitched-together solutions – burning time as you address issues affecting users.

    We also believe strongly that optimizing systems and debugging should not be difficult and draining, freeing up more time to ship new code. Our approach emphasizes efficiency and knowledge sharing, thereby elevating everyone’s game and ultimately business outcomes.

    Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

    Sample Customers
    Clover Health, Eaze, Intercom, Fender
    Avea, Maccabi Healthcare Services, TEB
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm30%
    Manufacturing Company12%
    Government9%
    Computer Software Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise8%
    Large Enterprise70%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    767,995 professionals have used our research since 2012.

    Honeycomb.io is ranked 35th in Application Performance Monitoring (APM) and Observability with 1 review while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. Honeycomb.io is rated 8.0, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Honeycomb.io writes "A valuable solution for application teams to identify downtime and SLO-related issues". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Honeycomb.io is most compared with Grafana, Sentry, Chronosphere, New Relic and Google Cloud's operations suite (formerly Stackdriver), whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace and VMware Aria Operations for Applications.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.