We performed a comparison between Fortra's Automate and OpCon based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"The pricing is excellent. I would give them perfect marks in that regard."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"I actually quite liked the no-coding functionality."
"The interface is simple, user-friendly, and very intuitive."
"With a simple click of a button in self-service, the department or the user can complete his/her job."
"It is so simplistic that it gives us peace of mind. Before, we had all these processes that were run manually, such as different file transfers and jobs running for our core at certain times. Now, all that stuff is done automatically."
"The most valuable feature is the automation in general."
"It allows batch work to run as smoothly and efficiently as possible."
"Thus far we have only had a few minor problems, all of which the vendor addressed quickly. We have not encountered any major problems. The product is very stable and reliable."
"Among the numerous valuable features, one standout capability is the implementation of self-service buttons."
"The biggest example in which OpCon has improved my organization is that we have to download and process files from the federal reserve several times a day. If we don't do it in a certain timeframe, we can be penalized. It's the fact that we can download these files, process them, get our accounting teams the information they need to work the exceptions that is one of the most important roles."
"File Watcher can run jobs when files are made available in a folder."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"It's possible that they could use a stronger community for seeking guidance and help."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"I would like to see OpCon being accessible using a mobile app."
"It would be great if you could create physically separate "clients," as I call them. I wish I could have a production client and a testing client and that they would be separate."
"The logs are a little daunting to look at the first few times, however, as you begin to understand what you're looking at, it becomes easier."
"Some additional logging-information reporting would also help. They have all the information there but you still have to search around and look back. It's not right there for you, where you click and can get the reporting. You have to know the system and do some additional searches. So reporting is another area that they can build on by simplifying it."
"A way to select multiple jobs in the UI for a quick change or to hold, release, et cetera, would be nice."
"The FICS integration is a little bit clunky. We've had some tickets with their support team, and sometimes they couldn't figure it out, but that probably has more to do with FICS than with OpCon."
"It would be nice to go to a fully thin client."
"The image-scanning features need improvement."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while OpCon is ranked 9th in Workload Automation with 56 reviews. Fortra's Automate is rated 8.2, while OpCon is rated 9.2. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of OpCon writes "Gives us the ability to schedule dependent jobs across different mainframes". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Nintex Process Platform, whereas OpCon is most compared with Control-M, AutoSys Workload Automation, IBM Workload Automation and Automic Workload Automation.
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