Fortra's Automate vs OpenText Operations Orchestration comparison

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Executive Summary

We performed a comparison between Fortra's Automate and OpenText Operations Orchestration based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is continuously adding more integrations to help with workflows and bot and task creation.""I like the interface; it makes managing automation easy. We can set different schedules and templates for each task.""This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market.""The licensing of the product is very good. You only need to license it once and then you have it forever.""It gives us a central place to schedule tasks and run them distributed.""We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly.""The pricing is excellent. I would give them perfect marks in that regard.""A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

More Fortra's Automate Pros →

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization.""It's very stable. If you ask me for the success rate metrics, it's more than 90% for both.""It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

More OpenText Operations Orchestration Pros →

Cons
"Fortra's Automate is not as reliable as I would like it to be.""The documentation for errors needs improvement as many of the error messages we receive are very vague.""While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath.""The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially.""Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem.""Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult.""I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles.""The documentation is not that great."

More Fortra's Automate Cons →

"The price is an area that should be addressed because the price is high.""The tool's UI needs to be improved. It needs to have better administration features in future releases.""There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

More OpenText Operations Orchestration Cons →

Pricing and Cost Advice
  • "Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
  • "I like the way this solution is priced because you can buy a license, or you can buy the software outright."
  • "It comes with a package that costs approximately $20,000 USD per year."
  • "While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
  • "I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
  • "The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
  • "From a distributor's perspective, one of the biggest selling points of Automate is its price point."
  • "The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
  • More Fortra's Automate Pricing and Cost Advice →

  • "I do not have experience with the pricing or licensing of the product."
  • "The cost is very high compared to anything else available."
  • More OpenText Operations Orchestration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
    Top Answer:I'm only involved in running the product and maintaining the systems, so I can't speak to the cost.
    Top Answer:There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own… more »
    Top Answer:The tool's UI needs to be improved. It needs to have better administration features in future releases.
    Top Answer:The product is good functionality-wise. I am impressed with the tool's flexibility in customization.
    Ranking
    Views
    2,000
    Comparisons
    1,043
    Reviews
    10
    Average Words per Review
    1,398
    Rating
    8.5
    Views
    18
    Comparisons
    8
    Reviews
    1
    Average Words per Review
    186
    Rating
    9.0
    Comparisons
    Also Known As
    HelpSystems Automate, Automate
    Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
    Learn More
    Fortra
    Video Not Available
    Overview

    Automate is an easy-to-use RPA software solution that boosts your productivity by transforming virtually any business or IT process. Get scalable automation capabilities whether you need a solution for one department, a small business, or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built and priced right for employee-driven automation for any organization.

    Automate allows you to get up and running fast with no-code automation for both GUI and back-end functionalities. Form-based development lets you quickly build bots and leverage over 600 pre-built automation actions. Powerful out-of-the-box API and native integrations bring together the applications that keep your business running. And with the Automate Recorder, easily build, update, and deploy robust, UI-driven automation. Plus, bots can be deployed as attended or unattended with concurrent execution of tasks—no restrictions.

    A Key Part of Fortra (the new face of HelpSystems) Automate is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of Automate robotic process automation and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

    OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

    With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

    Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

    • Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
    • Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
    • Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
    • Expose REST APIs to programmatically invoke orchestration from any external source.
    • Automate difficult interfaces with RPA robots that mimic screen based human actions.
    • Follow business and operational metrics to understand the value and the health of your orchestration environment.
    • Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

    Operations Orchestration offers the following components:

    Sample Customers
    Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
    Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
    Top Industries
    REVIEWERS
    Manufacturing Company14%
    Security Firm14%
    Financial Services Firm14%
    Insurance Company14%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm12%
    Manufacturing Company8%
    Healthcare Company8%
    REVIEWERS
    Comms Service Provider21%
    Financial Services Firm14%
    Healthcare Company7%
    Educational Organization7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company13%
    Manufacturing Company12%
    Government6%
    Company Size
    REVIEWERS
    Small Business55%
    Midsize Enterprise25%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise57%
    REVIEWERS
    Small Business17%
    Midsize Enterprise4%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    Buyer's Guide
    Robotic Process Automation (RPA)
    March 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while OpenText Operations Orchestration is ranked 23rd in Robotic Process Automation (RPA) with 24 reviews. Fortra's Automate is rated 8.2, while OpenText Operations Orchestration is rated 7.8. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of OpenText Operations Orchestration writes "HP OO blows away the competition, but has its fair share of flaws". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA), whereas OpenText Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Camunda, BigFix and Microsoft System Center Orchestrator.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.