Google Cloud's operations suite (formerly Stackdriver) vs New Relic comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between New Relic and Google Cloud's operations suite (formerly Stackdriver) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: New Relic is seen as straightforward but some users require professional services. On the other hand, Google Cloud's operations suite has an easy setup process with helpful documentation and is usually handled by the DevOps team. Enabling API features is also a simple step.
  • Features: New Relic stands out for its detailed application information, customizable alerting, and versatile features. Meanwhile, Google Cloud's operations suite is praised for its cloud logging capabilities and automatic component monitoring. While both solutions are scalable and user-friendly, the valuable features differ between the two.
  • Pricing: New Relic's pricing is dependent on the number of users and features needed, resulting in some finding it costly while others find it to be fair. Additional expenses may be incurred for historical data or additional features. On the other hand, Google Cloud's operations suite has varying views on pricing and licensing, with some finding it inconvenient to only know the cost once the invoice arrives.
  • Service and Support: While some users find New Relic's customer service responsive and knowledgeable, others believe it needs improvement. On the other hand, Google Cloud's operations suite has highly regarded technical support, but some users depend on their DevOps team instead.
  • ROI: Some users are unsure of New Relic's ROI but others have seen positive outcomes. In comparison, Google Cloud's operations suite has received favorable ROI feedback.

Comparison Results: New Relic is the preferred choice over Google Cloud's operations suite due to its versatile features, accurate alerts, and end-to-end monitoring capabilities. New Relic offers more in-depth application information and transaction summaries. New Relic's straightforward pricing structure is noted as an advantage. Overall, New Relic's comprehensive features and ease of use make it the preferred choice for users.

To learn more, read our detailed Google Cloud's operations suite (formerly Stackdriver) vs. New Relic Report (Updated: March 2024).
767,319 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well.""We find the solution to be stable.""The cloud login enables us to get our logs from the different platforms that we currently use.""The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports.""It's easy to use.""Google's technical support is very good.""I like the monitoring feature.""Provides visibility into the performance uptime."

More Google Cloud's operations suite (formerly Stackdriver) Pros →

"The most valuable features are infrastructure monitoring and application performance monitoring (APM).""It has helped us maintain a much higher uptime than we had previously.""The monitoring so far has been good and we are happy with it.""We are able to drill down and see what is going on in the system.""The most valuable feature is the ability to manage the application flow.""End-user Synthetics and monitoring are very good.""It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra).""One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."

More New Relic Pros →

Cons
"The product provides minimal metrics that are insufficient.""The logging functionality could be better.""If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver.""It could be even more automated.""It could be more stable.""While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace.""It is difficult to estimate in advance how much something is going to cost.""This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."

More Google Cloud's operations suite (formerly Stackdriver) Cons →

"The price could improve.""There were some settings we had issues with.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.""New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI.""They need to improve the alerting and dashboarding as these are the key features in DevOps.""The deployment process could be improved.""It would be nice if there were pre-made dashboards.""Compared to their competitors, they are missing some features at the moment."

More New Relic Cons →

Pricing and Cost Advice
  • "The cost of using Stackdriver depends on usage."
  • "The cost could be lower."
  • "We have a basic standard license without any additional costs."
  • More Google Cloud's operations suite (formerly Stackdriver) Pricing and Cost Advice →

  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    767,319 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It could be even more automated. For instance, the moment you deploy something, the monitoring can be there for everything. You will just have to launch or click the console in the morning, and then… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Ranking
    Views
    3,949
    Comparisons
    3,535
    Reviews
    5
    Average Words per Review
    274
    Rating
    7.8
    Views
    24,674
    Comparisons
    19,573
    Reviews
    32
    Average Words per Review
    531
    Rating
    8.2
    Comparisons
    Also Known As
    Google Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    Real-time log management and analysis

    Cloud Logging is a fully managed service that performs at scale and can ingest application and platform log data, as well as custom log data from GKE environments, VMs, and other services inside and outside of Google Cloud. Get advanced performance, troubleshooting, security, and business insights with Log Analytics, integrating the power of BigQuery into Cloud Logging.

    Built-in metrics observability at scale

    Cloud Monitoring provides visibility into the performance, uptime, and overall health of cloud-powered applications. Collect metrics, events, and metadata from Google Cloud services, hosted uptime probes, application instrumentation, and a variety of common application components. Visualize this data on charts and dashboards and create alerts so you are notified when metrics are outside of expected ranges.

    Stand-alone managed service for running and scaling Prometheus

    Managed Service for Prometheus is a fully managed Prometheus-compatible monitoring solution, built on top of the same globally scalable data store as Cloud Monitoring. Keep your existing visualization, analysis, and alerting services, as this data can be queried with PromQL or Cloud Monitoring.

    Monitor and improve your application's performance

    Application Performance Management (APM) combines the monitoring and troubleshooting capabilities of Cloud Logging and Cloud Monitoring with Cloud Trace and Cloud Profiler to help you reduce latency and cost so you can run more efficient applications.

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Sample Customers
    Uber, Batterii, Q42, Dovetail Games
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    REVIEWERS
    Comms Service Provider29%
    Financial Services Firm29%
    Energy/Utilities Company14%
    Manufacturing Company14%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company16%
    Manufacturing Company8%
    Comms Service Provider7%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business20%
    Midsize Enterprise10%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise70%
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    Google Cloud's operations suite (formerly Stackdriver) vs. New Relic
    March 2024
    Find out what your peers are saying about Google Cloud's operations suite (formerly Stackdriver) vs. New Relic and other solutions. Updated: March 2024.
    767,319 professionals have used our research since 2012.

    Google Cloud's operations suite (formerly Stackdriver) is ranked 24th in Application Performance Monitoring (APM) and Observability with 9 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. Google Cloud's operations suite (formerly Stackdriver) is rated 7.8, while New Relic is rated 8.6. The top reviewer of Google Cloud's operations suite (formerly Stackdriver) writes "Good logging and tracing but does need more profiling capabilities". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Google Cloud's operations suite (formerly Stackdriver) is most compared with AWS X-Ray, Datadog, Azure Monitor, Grafana and Splunk Enterprise Security, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Honeycomb.io. See our Google Cloud's operations suite (formerly Stackdriver) vs. New Relic report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.