We performed a comparison between GeneXus and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Low-Code Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With the solution, I can work a normal day. I can plan my work and any other activities for days ahead."
"This solution works extremely quickly in terms of enabling an application in a production environment."
"I find the implementation process of GeneXus to be easy."
"I like the testing models, which allow me to create unit or interface tests of my programs. It helps us avoid missed deadlines because we can detect all the errors before deploying the new versions of the solution. And I also like the integration with coding managers like DevOps or Jenkins. It enables us to do versioning."
"I like that it's very compatible with other tools. The most important feature is getting the developer to focus on the project's business case. It's not about focusing on how I can command this or how I can develop a front end, or how I can work with the advantages. The developer should focus on the business case of the project. No need to focus on connecting the database to the server or connecting the server and the front end. The developer can concentrate on the views."
"The integration module is the most valuable feature of this solution for our business, as it allows our clients to create new systems based on their outdated databases, across all API's."
"GeneXus evolves with technology."
"The most valuable feature is that GeneXus works with several languages. It's possible to develop chatbots and other functionalities."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"The solution's case management is its most valuable aspect."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"The product helps you to build faster."
"The case management functionality of this solution has been most valuable."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"There are issues in integrating it with other solutions."
"It's expensive for a company."
"The front-end with GeneXus is not as good as the back-end."
"The tool needs to be tuned before being used. You need some experience to get the best out of the tool."
"GeneXus's user interface has room for improvement."
"We would like to see more extensions and more user controls added to the front-end of this solution, in order to help developers manage the website."
"It would be helpful to have additional assisted processing with training."
"It would be better if GeneXus had a wiki. The developer needs some experience to work with the tools. It would be better if they could improve the community. If we have some problem, I open a ticket that takes us to a board, and I have to describe my issue in detail. If the tools have a general community for us to explore with some videos or some articles, I think that that may help the developer."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"The pricing model needs to be improved. Right now, it's too expensive."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"The cost of licensing could be improved."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
GeneXus is ranked 12th in Low-Code Development Platforms with 13 reviews while Pega BPM is ranked 7th in Low-Code Development Platforms with 55 reviews. GeneXus is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of GeneXus writes "Fast, stable, and allows us to model a workflow before developing the screens". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". GeneXus is most compared with Oracle Application Express (APEX), Microsoft Power Apps, OutSystems, Mendix and Magic xpa Application Platform, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our GeneXus vs. Pega BPM report.
See our list of best Low-Code Development Platforms vendors.
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