We performed a comparison between Fortra's Automate and OpCon based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The pricing is excellent. I would give them perfect marks in that regard."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The interface is simple, user-friendly, and very intuitive."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"We have found the pricing to be very reasonable."
"The solution has freed up employees to do more meaningful work as a result of automation. They don't have to sit there and wait for files to download. They don't have to stare at the screen while a process is running. It all runs in the background, doing it for them."
"I rate OpCon support 10 out of 10. I've never had a problem with them. I've always been able to get answers quickly and always seem to find a knowledgeable person to assist with any questions."
"We have found it scales very well. We run thousands of thousands of jobs every day, and sometimes thousands of jobs in a few hours."
"Among the numerous valuable features, one standout capability is the implementation of self-service buttons."
"It allows batch work to run as smoothly and efficiently as possible."
"The most valuable feature is the automation in general."
"We recently did a branch acquisition of another bank, though not a full bank. With that, we had to convert all of their ACH transactions. It was a very complicated product that we received from our core provider, Fiserv, for some translation programs. It was very cumbersome to run through the process, convert it out, get output files, etc. Without anyone touching it, I was able to automate the full process from pulling in the files from this other bank, converting everything needed, and posting it to our customer's account 24-hours throughout the day."
"The most valuable feature is being able to schedule tasks so that they reliably occur each day, each week, each month, or sometimes several times a day... The scheduler works as it should."
"It's possible that they could use a stronger community for seeking guidance and help."
"Fortra's Automate is not as reliable as I would like it to be."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"The solution has a very weak knowledge base."
"Usage is a little complex. It's not like you can bring somebody in and they can just use it. They have to be trained... As far as complexity goes, it's right up there."
"I have noticed lately that [tech support's] first answers tend to be, "Let's upgrade it to the latest and greatest first," without looking into anything. The last couple of times I've logged a ticket that's been the response, which is a little frustrating. We're not big on just upgrading on a whim. We do full testing."
"The image-scanning features need improvement."
"It's not something you can just quickly grab, try, run, and play with. You have to get the knowledge and train yourself. It was easy for me, but I also took the time to throw myself into it. There is a learning curve to a certain extent. You have to learn the rules."
"I would like more web-based training from SMA. That would be nice. Our primary OpCon representative is phenomenal, but we would like some training opportunities for learning on our own. When I started utilizing OpCon, the sheer breadth of it made for a very daunting task. I was almost fearful to start, not to mention fearful to go change things and possibly hinder a job."
"I would like to have an interface with PowerShell. PowerShell has a lot of functionality. We use it a lot because we're a Windows shop. Having a built-in tool or interface with PowerShell would go a long way."
"We would like a display of the created date, created by, and last modified date, as well as modified by."
"There is some difficulty with the ease of use when I don't have some of the templates that were already created. More templates would be great. Non-core featured templates are my biggest struggle."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while OpCon is ranked 9th in Workload Automation with 56 reviews. Fortra's Automate is rated 8.2, while OpCon is rated 9.2. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of OpCon writes "Gives us the ability to schedule dependent jobs across different mainframes". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Nintex Process Platform, whereas OpCon is most compared with Control-M, AutoSys Workload Automation, IBM Workload Automation and Automic Workload Automation.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
